PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and KFC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
KFC

Popeyes Louisiana Kitchen and KFC Overview

Total reviews 4597 2454
Company responses 0 0
Issues resolved 18 9

Popeyes Louisiana Kitchen and KFC Consumer Ratings

Rank
72 out of 643 in Fast Food category
77 out of 643 in Fast Food category
Customer service
51 in category
No votes
Quality of Food
38 in category
No votes
Location
61 in category
No votes
Price Affordability
68 in category
No votes

Popeyes Louisiana Kitchen and KFC Rating Details

Customer service
1.6 (2232 reviews)
No votes
Reviewer's quote

... how bad this was! Im sure there are some good people who work here just not given the training or knowledge needed to successfully run this business with the customer service it should have....

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...I told her what a horrible management style and customer service she had and left. Will NOT buy from here ever again. You need new management...

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Quality of Food
2.3 (2061 reviews)
No votes
Reviewer's quote

Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

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...Please see the pictures for the quality of food served oh that's right, you don't allow pictures to be posted in your comments or reviews. don't worry...

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Location
2.5 (2019 reviews)
No votes
Reviewer's quote

...How about this location will never get my money nor service ever again :angry:. To say I am a former employee of the franchise I would never have thought that these types of people are employees at this franchise very poor manager skills as well as customer service..

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...THIS HAPPENS DAILY I HAVE TO DRIVE TO RANCHO JUST TO GET PROPER SERVICE BECAUSE THIS LOCATION SUCKS AND THE MANAGER AND STAFF ARE RUDE ..

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Price Affordability
2.5 (2012 reviews)
No votes
Reviewer's quote

I asked why the special on Tuesday was different price as the one in next town amd she said cuz we are poor in next town..

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The associate came to the cash register and went to cash register after she had talked with the Manager Christine started to put my order in and gave me a price. So, I kindly inform the associate "This is a replacement 8 piece. So,the associate spoke/looked to the unconcerned Manger Christine and...

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Popeyes Louisiana Kitchen and KFC Pros and Cons

Pros
  • Food
  • Good food
  • Chicken
  • Oringinal chicken
  • Good chicken
  • Zero at this point
Cons
  • Customer service
  • Sevice attitude food
  • Service
  • Poor customer service
  • Staff attitude
  • Worse customer service by the manager on duty

Popeyes Louisiana Kitchen and KFC Most Positive Reviews

Top rated reviews
5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

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5

Clean,good food but pot chicken?where the chicken ?

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5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

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5

went to KFC twice in two weeks and both times my ordered at the drive thru were wrong. Ask specifically not to put any w...

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Popeyes Louisiana Kitchen and KFC Most Critical Reviews

Lowest rated reviews
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

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1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

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1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

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1

I went to pick up lunch for my working guys and went thru the drive thru. I ordered and asked how much would it be. The...

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Popeyes Louisiana Kitchen and KFC Latest Reviews

Recent published reviews
1

I visited the Restaurant on Finley Blvd in Birmingham, Alabama the evening of January 13, 2021. After sitting in Drive...

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2.5

I went to order a combo chicken the lady asked the guy if they will still be cooking . They will be clising in more...

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1.6

My local popeyes has always had problems with keeping menu items in stock. Much less getting orders right at the drive...

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1

I. Allied to let them know
What I had got from them and she was rude and then she puts a man on the phone and he is
Also t...

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Popeyes Louisiana Kitchen and KFC Products and Services

Most reviewed product and services
  • Popeyes Louisiana Kitchen Manager (599 reviews)
  • Popeyes Louisiana Kitchen Chicken (482 reviews)
  • Popeyes Louisiana Kitchen Drive-through (299 reviews)
  • Kfc Chicken (284 reviews)
  • Kfc Manager (182 reviews)
  • Kfc Commercial (110 reviews)