PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and KFC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
KFC

Popeyes Louisiana Kitchen and KFC Overview

Total reviews 6127 4098
Company responses 0 0
Issues resolved 27 41

Popeyes Louisiana Kitchen and KFC Consumer Ratings

Rank
72 out of 439 in Fast Food category
98 out of 439 in Fast Food category
Customer service
80 in category
81 in category
Quality of Food
63 in category
107 in category
Price Affordability
82 in category
93 in category
Product or Service Quality
82 in category
105 in category

Popeyes Louisiana Kitchen and KFC Rating Details

Customer service
1.5
(2940 reviews)
1.5
(1785 reviews)
Reviewer's quote

...The store told me they cant give us a refund, but that Popeyes customer service could. Trying to interact with customer service was terrible. They use an AI helper that could not grasp what was going on, and calling the customer service line just redirected us to the AI...

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...worst customer service ever! They do not care about customer's issues!..

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Quality of Food
2.2
(2707 reviews)
1.9
(1654 reviews)
Reviewer's quote

...Guess DoorDash his responsible for the way Popeyes employee act and for quality of food..

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Customer service very poor quality of food very poor quantity of food ran out employees did not care they was told to hours earlier thats the last time they going to cook chicken it was 6 PM yet just do a state open to 12:30 AM..

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Price Affordability
2.4
(2662 reviews)
2.3
(1563 reviews)
Reviewer's quote

...Very disappointing as the price was over $7 for it. Consistency is key maybe re train employees on portions..

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KFC has become awful in service chicken is to small for the price I went to get the $20 fill up they didnt gave me what it mentioned. To be honest I rather paid little bit xtra at POPEYES then KFC they didnt give a receipt either..

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Product or Service Quality
1.7
(2653 reviews)
1.6
(1591 reviews)
Reviewer's quote

...One lady was complaining that her break from work is over as the wait for service was extremly long. The 2 employees taking orders one of which appeared to be in training and one manager was on lunch. I only found out she was a manager after I asked her...

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...at the banning ca store and was told the store ran out of Chicken/ bone the service is terrible. this is not the first time I have experienced this previously my order was incorrect, the second time they ran out of biscuits, three time aprox 5:30 the store was closed due to running out of chicken...

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Popeyes Louisiana Kitchen and KFC Pros and Cons

Pros
  • Good food
  • Good chicken
  • Great food
  • Good food
  • No pros
  • Good chicken
Cons
  • Customer service
  • Sevice attitude food
  • Service
  • Poor customer service
  • Bad service
  • Staff attitude

Popeyes Louisiana Kitchen and KFC Most Positive Reviews

Top rated reviews
5

I do not know why it say's pissed review. It was my first time at your restaurant in Livonia Michigan. Me and my...

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5

I ordera $20 full up bucket and when I get get my order I open it to check it and it was the worst chicken I ever order...

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5

I live 45 mins away from Tallahassee when they gave me my order the chicken get home it was spicy .. i buy food there...

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5

I want to humbly show my appreciation for one of you valued worker named Montia Wallace KFC located 3770 Boston Road...

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Popeyes Louisiana Kitchen and KFC Most Critical Reviews

Lowest rated reviews
1

In posted 2 pictures of how this store manager parked during his entire shift. I will not eat here again.
Store located c...

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1

Banet knight threatened me to have her daddy to shoot me up and she still work here I'm frightening and nothing went...

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1

This is coming from a manager of a fast food restaurant...I chose Popeyes for mine and my husband's dinner and my kids...

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1

We dined in.. we received the chicken and the chicken was raw with Blood comin out still.. we asked her to give us...

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Popeyes Louisiana Kitchen and KFC Latest Reviews

Recent published reviews
No votes

Monday April 18, 24 @ 4:23pm.On what is now 3 different occasions I have went through the Drive thru at the Sioux Falls...

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No votes

Every time I go to a he KFC in Reedsburg Wisconsin the lobby is closed. They never have any chicken ready. Its always a...

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No votes

I have been to the same mentor Ohio store 3 times once We not have sandwiches exact words next 2 times over 20 minutes...

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No votes

I purchased a number 1 (2 piece chicken, side of mashed potatoes). At the Covington, Ga (Hwy 278) location around 10:27-...

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