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Popeyes Louisiana Kitchen
KFC

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen

2.1
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4002 TOTAL REVIEWS
Rank
66 out of 1383
in Fast Food category
Rating Details
Customer service
Staff
Quality of Food
Location
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    12937
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:12
  • ISSUES RESOLVED
    12%
Top Products and Services
2.2
789 reviews
2.2
551 reviews
1.9
453 reviews
KFC

KFC

2.0
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1964 TOTAL REVIEWS
Rank
69 out of 1383
in Fast Food category
Rating Details
Customer service
Staff
Quality of Food
Location
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    4457
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:53
  • ISSUES RESOLVED
    24%
Top Products and Services
2.1
301 reviews
1.7
242 reviews
2.1
180 reviews

How would you compare Popeyes Louisiana Kitchen vs KFC?

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Anonymous
#1740477
Customer service
KFC much better
Product or Service Quality
KFC does not serve 4 small pieces of shrimp-and 4 onion rings
Anonymous
#1661482

I really like Popeyes Chicken than KFC when it comes to taste. But the staff and customer services skills I go with KFC.

The Popeyes managers that we encountered was rude and unprofessional. No concern of there customers.

It seems there lacking of training. Lol

Anonymous
#1652723

KFC gets your order correct the first time and gives you exactly what you ordered. Popeyes did not, they screwed it up completely.

Anonymous
#1630387

I eat 3 times a week at Popeyes 1st 2 weeks of Jan I was off and I’m an on the road sales rep. Stoped in to have my usual and found that your single leg had gone up to 2.99.

Not in my budget so I guess I’ll have to start going to churches chicken. I can’t pay your new prices

Anonymous
#1624839

KFC has excellent customer service and all of their employees knows how to talk to people without acting ghetto

Anonymous
#1612367

KFC is much better because they food always fresh and hot. There customer service is wonderful.

Anonymous
#1607551

KFC has way better customer service than popeys does and kfc doesn’t mess your order up EVERY TIME!!!!!!! Popeys food tastes better but they mess your orders up and are usually rude about makingot right!

Anonymous
#1595088

Popeyes is best KFC customer is tad better I love popyes KFC fell off long time ago

Anonymous
#1591265

I love popeyes. Ut after work ilng at one I'm sorry to say I gave up chicken for life. I just want my money I just want to get paid for the work I did

Anonymous
#1499848

Got some awful chicken tiny pieces dark dry hard to eat from a normally good place heartbroken not a return to compensate bad chicken really sad when you go to a favorite place and get worse chicken ever sad day in arizona.

Anonymous
#1499854
@Anonymous

Popeyes gots my vote now

NullZebu
#1493853

I love love Popeyes but chicken pieces are very small, alot of crust and less meat. Please don't let poor management spoil your name.

Foxon Blvd, New Haven CT, could definitely;. I would rather take less pay to insure my quality of food respect Popeyes name

Anonymous
#1485205

to me it doesn't matter if kfc is better than popeyes, because I am a fried chicken lover and popeyes will never get another cent from me because they have shown they don't give a damn about their customers by not even giving me a return call about their manager using racial slurs against me and my wife. so kfc will get my vote.

user90524872
#1418929

I'm *** off n i gave them back they food n now I can't get my food replace I gave them all the food back n i didn't get my my pepper I lost my twin do to food poisoning my lawyer is on his way to the,store I got all hospital paper I need my food now n I'm at store

Anonymous
#1393359

Popeyes beats KFC 9-4 on a scale of 10.

Chicken not a greasy a spicy and regular, Shrimp as well.

Choices for sides is superior.

KFC has a bunch of tender options, but more limited actual chicken choices.

I go out of my way to get Popeyes from where I live.

Popeyes staff friendly, I guess some consumers want boot lickers ( they generalize for them all, must be a racist too!

Anonymous
#1349955

No comparison - there is NO Popeye's chicken here, how can you expect people to compare the two when there are thousands of miles between them? *Duhhh*

Anonymous
#1301965

The people at KFC are way more friendly. Most of Popeyes are cold and heartless.

Like pod people. I'm calling corporate office first, then I'm going to picket them.

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