PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KFC and Popeyes Louisiana Kitchen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KFC
Popeyes Louisiana Kitchen

KFC and Popeyes Louisiana Kitchen Overview

Total reviews
2337
4568
Company responses
0
0
Issues resolved
6
15

KFC and Popeyes Louisiana Kitchen Consumer Ratings

Rank
71 out of 658 in Fast Food category
67 out of 658 in Fast Food category
Customer service
50 in category
48 in category
Quality of Food
62 in category
37 in category
Location
63 in category
58 in category
Price Affordability
65 in category
60 in category

KFC and Popeyes Louisiana Kitchen Rating Details

Customer service
1.6 (1021 reviews)
1.6 (2190 reviews)
Reviewer's quote

...As you can understand, I will no longer consume your products and rest assured that I will make sure to share the story of bad customer service And lack of concern for your patrons with all my acquaintances. Happy 4th of July..

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In Hiawassee Road and the customer service was horrible I let it go and I as soon as I went to the register for one the lady was all seemed aggravated and I was explaining to her that I was here to pick up not just my order but my boyfriend's order as well and she's telling me that it wasn't in the...

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Quality of Food
2 (957 reviews)
2.3 (2023 reviews)
Reviewer's quote

...Please see the pictures for the quality of food served oh that's right, you don't allow pictures to be posted in your comments or reviews. don't worry...

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Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

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Location
2.5 (927 reviews)
2.6 (1985 reviews)
Reviewer's quote

...Mount Pleasant location. That's the reason there a 2 star business..

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...I have to say at the Towne Centre location in Mesquite Texas, I have went there more than 6 times and ever time I go they are out of chicken sandwiches...

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Price Affordability
2.5 (912 reviews)
2.6 (1973 reviews)
Reviewer's quote

The associate came to the cash register and went to cash register after she had talked with the Manager Christine started to put my order in and gave me a price. So, I kindly inform the associate "This is a replacement 8 piece. So,the associate spoke/looked to the unconcerned Manger Christine and...

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Over priced food and really small portions. Ordered 3 large fries with my 16 pc meal and it was very little fries. More portions for the price..

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KFC and Popeyes Louisiana Kitchen Pros and Cons

Pros
  • Good chicken
  • Zero at this point
  • Taste
  • Food
  • Chicken
  • Taste
Cons
  • Poor customer service
  • Staff attitude
  • Worse customer service by the manager on duty
  • Customer service
  • Sevice attitude food
  • Service

KFC and Popeyes Louisiana Kitchen Most Positive Reviews

Top rated reviews
5

Clean,good food but pot chicken?where the chicken ?

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5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

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5

went to KFC twice in two weeks and both times my ordered at the drive thru were wrong. Ask specifically not to put any w...

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5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

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KFC and Popeyes Louisiana Kitchen Most Critical Reviews

Lowest rated reviews
1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

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1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

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1

I went to pick up lunch for my working guys and went thru the drive thru. I ordered and asked how much would it be. The...

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1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

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KFC and Popeyes Louisiana Kitchen Latest Reviews

Recent published reviews
1

I purchased a breast meal at store #F172015 and was given the wrong food. Explained to the manager I could not carry...

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No votes

I placed an online order to be picked up. When I drive to your restaurant, I was informed that they werent able to...

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1.5

1/2 order mash potatoes
No Biscuit
No Gravy
No Cookie
Wrong pop

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1.2

I went to Popeyes in Walked around 5pm today and ordered 2 3 piece white dinners and one with cole slaw one with red...

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KFC and Popeyes Louisiana Kitchen Products and Services

Most reviewed product and services
  • Kfc Customer Care (317 reviews)
  • Kfc Chicken (268 reviews)
  • Kfc Manager (183 reviews)
  • Popeyes Louisiana Kitchen Customer Care (846 reviews)
  • Popeyes Louisiana Kitchen Manager (609 reviews)
  • Popeyes Louisiana Kitchen Chicken (479 reviews)