PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KFC and Popeyes Louisiana Kitchen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KFC
Popeyes Louisiana Kitchen

KFC and Popeyes Louisiana Kitchen Overview

Total reviews
1982
4031
Company responses
0
0
Issues resolved
5
15

Popeyes Louisiana Kitchen was first mentioned on PissedConsumer on Feb 13, 2008 and since then this brand received 4031 reviews. It is 2049 reviews more than KFC received since Jul 2, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with KFC customer support team and Popeyes Louisiana Kitchen customer service.

KFC and Popeyes Louisiana Kitchen Consumer Ratings

Rank
67 out of 1382 in Fast Food category
64 out of 1382 in Fast Food category
Customer service
51 in category
48 in category
Staff
59 in category
54 in category
Quality of Food
61 in category
34 in category

According to consumer ratings and reviews, Popeyes Louisiana Kitchen ranks 3 points higher in the Fast Food category than KFC. People gave KFC 1.6 stars for Customer service criterion in Fast Food category and it is 76 points higher than the worst rated brand in this category. At the same time, Popeyes Louisiana Kitchen was rated 1.6 stars for Customer service criterion in this category and it is 79 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Popeyes Louisiana Kitchen has a higher rating than Popeyes Louisiana Kitchen. Regarding Quality of Food criterion, consumers gave KFC 2 stars and it is 52% greater than other in category. Popeyes Louisiana Kitchen however was rated 2.3 stars and it is 73% greater than other in category.

KFC and Popeyes Louisiana Kitchen Rating Details

Customer service
1.6 (869 reviews)
1.6 (1933 reviews)
Reviewer's quote

Customer service was Great, Facility was clean from the outside. My food was cold, The chicken was hard and old..

Arslan

Customer service was horrible. My food was Cold and was sitting out on the counter..

Lataya
Staff
1.6 (842 reviews)
1.6 (1878 reviews)
Reviewer's quote

Staff not response to me yesterday that girl name Thanu...

Zafir

Rude and disrespectful staff with no care..

Parker
Quality of Food
2 (803 reviews)
2.3 (1798 reviews)
Reviewer's quote

I placed my order for a chicken breast box, dine in, After I paid ,I was THEN informed it would be 12 to 15 minutes wait time,The place ws not busy, 2 employees were sitting at tables, the bathroom had a Out of order sign on it. I got my drink and sat down to wait, People came and went I still...

PissedConsumer1715572

Looking for restaurants that are more eco friendly to the environment. That very much should be a practice these days, in store and in drivethru windows. No styrofoam. No items that can’t be composted. Thanks.

PissedConsumer1717694

KFC and Popeyes Louisiana Kitchen Pros and Cons

Pros
  • Taste
  • Oringinal chicken
  • Other kfc locations
  • Food
  • Taste
  • Chicken
Cons
  • Poor customer service
  • Staff attitude and service
  • Staff attitude
  • Customer service
  • Service
  • Sevice attitude food

KFC and Popeyes Louisiana Kitchen Most Positive Reviews

Top rated reviews
5

Clean,good food but pot chicken?where the chicken ?

5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

KFC and Popeyes Louisiana Kitchen Most Critical Reviews

Lowest rated reviews
1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

KFC and Popeyes Louisiana Kitchen Latest Reviews

Recent published reviews

Outside lights not on pitch dark. Ordered all dark meat original and crispy gave me all white meat. Drive-thru doesn't w...

Read all 1982 reviews

When chick-Fil-A opened up on the East coast awhile back, they marinated the chicken in pickle juice. They stopped, and...

Read all 4031 reviews

KFC and Popeyes Louisiana Kitchen Products and Services

Most reviewed product and services
  • Kfc Customer Care (303 reviews)
  • Kfc Chicken (245 reviews)
  • Kfc Manager (180 reviews)
  • Popeyes Louisiana Kitchen Customer Care (787 reviews)
  • Popeyes Louisiana Kitchen Manager (540 reviews)
  • Popeyes Louisiana Kitchen Chicken (449 reviews)