PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Long John Silvers and KFC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Long John Silvers
KFC

Long John Silvers and KFC Overview

Total reviews 1326 4099
Company responses 0 0
Issues resolved 8 41

Long John Silvers and KFC Consumer Ratings

Rank
102 out of 439 in Fast Food category
98 out of 439 in Fast Food category
Customer service
79 in category
81 in category
Quality of Food
100 in category
106 in category
Product or Service Quality
103 in category
104 in category
Price Affordability
101 in category
92 in category

Long John Silvers and KFC Rating Details

Customer service
1.5
(630 reviews)
1.5
(1785 reviews)
Reviewer's quote

...I didn't even know what to say back to such rude customer service. I just sat there for a second and drove off. Pathetic service...

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...worst customer service ever! They do not care about customer's issues!..

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Quality of Food
2
(587 reviews)
1.9
(1654 reviews)
Reviewer's quote

Poor quality of food the size of the fish was small they have gotten even smaller over the years. And they were thin I was very disappointed and will probably never go back to long John silvers and will not recommend it to anyone else. I love long John silvers but I won't pay for that quality of...

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Customer service very poor quality of food very poor quantity of food ran out employees did not care they was told to hours earlier thats the last time they going to cook chicken it was 6 PM yet just do a state open to 12:30 AM..

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Product or Service Quality
1.6
(584 reviews)
1.6
(1591 reviews)
Reviewer's quote

25 so I ended up paying that then I went and called the customer service line to see if that money was taken off or not and it was so come to find out when they scan my giftcard it took almost all my money and I got nothing for itSo I complain to the manager and she say thats higher up then what I...

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...at the banning ca store and was told the store ran out of Chicken/ bone the service is terrible. this is not the first time I have experienced this previously my order was incorrect, the second time they ran out of biscuits, three time aprox 5:30 the store was closed due to running out of chicken...

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Price Affordability
2.2
(575 reviews)
2.3
(1563 reviews)
Reviewer's quote

...Please be more realistic in servings, raise the price and give more food or make the box smaller. I am very unhappy..

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KFC has become awful in service chicken is to small for the price I went to get the $20 fill up they didnt gave me what it mentioned. To be honest I rather paid little bit xtra at POPEYES then KFC they didnt give a receipt either..

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Long John Silvers and KFC Pros and Cons

Pros
  • Good food
  • Service used to be better and accommodating
  • Staff and service
  • Good food
  • No pros
  • Good chicken
Cons
  • Poor service and filthy
  • Worst customer service
  • Rudeness
  • Poor customer service
  • Bad service
  • Staff attitude

Long John Silvers and KFC Most Positive Reviews

Top rated reviews
5

I take my 89 year old uncle to the Nlies store every Sunday. He waits all week for this treat. The staff at the NIles st...

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5

I ordera $20 full up bucket and when I get get my order I open it to check it and it was the worst chicken I ever order...

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5

I love Long John Silvers! My favorite all time fish place. If you love fish its a must have!!!

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5

I want to humbly show my appreciation for one of you valued worker named Montia Wallace KFC located 3770 Boston Road...

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Long John Silvers and KFC Most Critical Reviews

Lowest rated reviews
1

Disgusted with the place i went their like two days go n their was mess every where n they couldn't even get our orders...

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1

Banet knight threatened me to have her daddy to shoot me up and she still work here I'm frightening and nothing went...

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1

Hair in food, and was not able to talk to a live agent

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1

I picked up food at the srive through and when i got home realized that they had charged me for two items i didnt receiv...

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Long John Silvers and KFC Latest Reviews

Recent published reviews
1

Went to my local Long Johns Silver in Calcutta Ohio. Received chicken that was. Raw, took it back and the manager just...

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No votes

Every time I go to a he KFC in Reedsburg Wisconsin the lobby is closed. They never have any chicken ready. Its always a...

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No votes

I like LJS seafood. However, I also like to eat in the dining room while the food is still warm. We have tried to stop...

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No votes

I purchased a number 1 (2 piece chicken, side of mashed potatoes). At the Covington, Ga (Hwy 278) location around 10:27-...

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