PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Long John Silvers and KFC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Long John Silvers
KFC

Long John Silvers and KFC Overview

Total reviews
638
2009
Company responses
0
0
Issues resolved
1
5

KFC was first mentioned on PissedConsumer on Jul 2, 2007 and since then this brand received 2009 reviews. It is 1371 reviews more than Long John Silvers received since Mar 10, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Long John Silvers customer support team and KFC customer service.

Long John Silvers and KFC Consumer Ratings

Rank
73 out of 1073 in Fast Food category
69 out of 1073 in Fast Food category
Customer service
47 in category
51 in category
Staff
49 in category
57 in category
Product or Service Quality
53 in category
64 in category

According to consumer ratings and reviews, KFC ranks 4 points higher in the Fast Food category than Long John Silvers. People gave Long John Silvers 1.6 stars for Customer service criterion in Fast Food category and it is 81 points higher than the worst rated brand in this category. At the same time, KFC was rated 1.6 stars for Customer service criterion in this category and it is 77 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Long John Silvers has a higher rating than KFC. Regarding Product or Service Quality criterion, consumers gave Long John Silvers 1.7 stars and it is 59% greater than other in category. KFC however was rated 1.6 stars and it is 49% worse than other in category.

Long John Silvers and KFC Rating Details

Customer service
1.6 (313 reviews)
1.6 (881 reviews)
Reviewer's quote

Tried to call customer service and voice my disappointment with the chain, thats imposable, and why im writing this review, dont take my word for this chain, go on the internet and review what others have put. They are the worst colection of reviews of any place I have ever looked up, none of us...

brian p

...Customer service rep could not speak English..

Claryce
Staff
1.7 (309 reviews)
1.6 (854 reviews)
Reviewer's quote

A shift leader would rather stand around and hollar and the staff then step in and help. This shift leader has had her significant other tell my girlfriend, another employee, and another manager that he was going to kick my *** for me speaking the truth about her to the employees. She gets mad...

Strider

...staff on personal call..

PissedConsumer1750689
Product or Service Quality
1.7 (295 reviews)
1.6 (768 reviews)
Reviewer's quote

...I can't thank you enough for the personal service and happiness your girls have given us. Thank you for everything, Greg and Ernie Schoff..

Fermon

The service is *** poor! They hired the worst people ever. They continually eat in the back I don't trust them with my food. I'll never ever frequent KFC again!..

Pi S

Long John Silvers and KFC Pros and Cons

Pros
  • Staff and service
  • Food was ok
  • Food is fabulous
  • Taste
  • Oringinal chicken
  • Other kfc locations
Cons
  • Poor service and filthy
  • Place sucks
  • Service
  • Poor customer service
  • Staff attitude and service
  • Staff attitude

Long John Silvers and KFC Most Positive Reviews

Top rated reviews
5

It was a great place

5

Clean,good food but pot chicken?where the chicken ?

Long John Silvers and KFC Most Critical Reviews

Lowest rated reviews
1

Disgusted with the place i went their like two days go n their was mess every where n they couldn't even get our orders...

1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

Long John Silvers and KFC Latest Reviews

Recent published reviews
3.2

We went to the Sweetwater Tn location and they rudely refused to take my gift card that I received for Christmas. So...

Read all 638 reviews

Sir kfc branch spot 18
Pune
Service is very bad please do action sir

Read all 2009 reviews

Long John Silvers and KFC Products and Services

Most reviewed product and services
  • Long John Silvers Customer Care (96 reviews)
  • Long John Silvers Manager (64 reviews)
  • Long John Silvers Sanitary Conditions (53 reviews)
  • Kfc Customer Care (306 reviews)
  • Kfc Chicken (247 reviews)
  • Kfc Manager (180 reviews)