PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KFC and Long John Silvers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KFC
Long John Silvers

KFC and Long John Silvers Overview

Total reviews 4120 1334
Company responses 0 0
Issues resolved 41 8

KFC and Long John Silvers Consumer Ratings

Rank
99 out of 440 in Fast Food category
103 out of 440 in Fast Food category
Customer service
83 in category
81 in category
Quality of Food
106 in category
101 in category
Product or Service Quality
106 in category
103 in category
Value for money
102 in category
100 in category

KFC and Long John Silvers Rating Details

Customer service
1.5
(1796 reviews)
1.5
(633 reviews)
Reviewer's quote

...We have contacted customer service there also haven't any response...

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...I didn't even know what to say back to such rude customer service. I just sat there for a second and drove off. Pathetic service...

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Quality of Food
1.9
(1663 reviews)
2
(590 reviews)
Reviewer's quote

Customer service very poor quality of food very poor quantity of food ran out employees did not care they was told to hours earlier thats the last time they going to cook chicken it was 6 PM yet just do a state open to 12:30 AM..

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Poor quality of food the size of the fish was small they have gotten even smaller over the years. And they were thin I was very disappointed and will probably never go back to long John silvers and will not recommend it to anyone else. I love long John silvers but I won't pay for that quality of...

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Product or Service Quality
1.6
(1602 reviews)
1.6
(588 reviews)
Reviewer's quote

...While contacting customer service also haven't any response wrost experience ever. :angry:..

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25 so I ended up paying that then I went and called the customer service line to see if that money was taken off or not and it was so come to find out when they scan my giftcard it took almost all my money and I got nothing for itSo I complain to the manager and she say thats higher up then what I...

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Value for money
2
(1580 reviews)
2
(559 reviews)
Reviewer's quote

NO VALUE FOR MONEY . THE PRODUCT DILVERED WAS NOT IS VERY MUCH LESS IN QUNTITY & QUALITY. VERY BAD EXPERIENCE...

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...9:15-9:20 and they close at 9:30 and they wouldnt allow me to come back because they were closing mind you early!! So I go back next day manager refuses my money back even after I offer to show her off my online bank that I did pay for something I didnt get!! I have told all of my family and friends and non of...

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KFC and Long John Silvers Pros and Cons

Pros
  • Good food
  • No pros
  • Good chicken
  • Good food
  • Service used to be better and accommodating
  • Staff and service
Cons
  • Poor customer service
  • Bad service
  • Staff attitude
  • Poor service and filthy
  • Worst customer service
  • Rudeness

KFC and Long John Silvers Most Positive Reviews

Top rated reviews
5

I ordera $20 full up bucket and when I get get my order I open it to check it and it was the worst chicken I ever order...

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5

I take my 89 year old uncle to the Nlies store every Sunday. He waits all week for this treat. The staff at the NIles st...

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5

I write on behalf of Tswelopele creche asking for any kind of donation. Our organization started in January 2024. Our mi...

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5

I love Long John Silvers! My favorite all time fish place. If you love fish its a must have!!!

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KFC and Long John Silvers Most Critical Reviews

Lowest rated reviews
1

We have odered using kfc app with first oder offer pf my number...money is also debited..but oder is not placed in app a...

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1

Disgusted with the place i went their like two days go n their was mess every where n they couldn't even get our orders...

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1

I went last month to KFC I even called in and complained my chicken was not done I even got sick!!!! I went to the...

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1

Hair in food, and was not able to talk to a live agent

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KFC and Long John Silvers Latest Reviews

Recent published reviews
No votes

Poorly managed by shift crew and shift manager store personnel around 4:00 PM on Wednesday around 4:00 PM if the North H...

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No votes

Dined in Saturday March 23 in the afternoon. Ordered a 3 piece chicken dinner, was badly over cooked. Cooked to a crisp...

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1

We placed oder in kfc app using first oder offer on my phone number...and my money is debited but oder is not placed on...

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1

The wait time is about an hour at the drive thru it is awful this is the second time at has happened get some help or...

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