PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keystone Rv and Rick Hendrick Chevrolet Of Norfolk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keystone Rv
Rick Hendrick Chevrolet Of Norfolk

Keystone Rv and Rick Hendrick Chevrolet Of Norfolk Overview

Total reviews
1161
2
Company responses
241
0
Issues resolved
8
0

Keystone Rv and Rick Hendrick Chevrolet Of Norfolk Consumer Ratings

Rank
54 out of 474 in Auto category
208 out of 4380 in Dealers category
Customer service
58 in category
1471 in category
Product or Service Quality
65 in category
403 in category
Warranty
52 in category
382 in category
Value for money
52 in category
137 in category

Keystone Rv and Rick Hendrick Chevrolet Of Norfolk Rating Details

Customer service
1.5 (474 reviews)
1 (1 review)
Reviewer's quote

I called and spoke to customer service , they seem to think it is the rubber roof manufacturings problem , according to there owners manual page 75 , a blister on roof is a manufacturing defect caused by , nails screws and staples lifting or debris left on roof defore laying rubber, lawyer time its...

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...This is the second new vehicle I have purchased from this dealer and it is the SECOND time I've had a terrible experience with their customer service. I know I should have known better. Shame on me...

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Product or Service Quality
1.4 (447 reviews)
2 (1 review)
Reviewer's quote

1st trip out hydraulic pump burned up and I was stranded and had to call a mobile service. 2nd trip out now my ceiling fan has gone out...

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No items

Warranty
1.4 (384 reviews)
2 (1 review)
Reviewer's quote

...Thankfully we purchased the extended warranty, how much good that is Im not sure. I have been told that we will have to pay for shipping for the fireplace and any other parts. Thats right! Its the middle of July and we have not used our travel trailer yet...

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No items

Value for money
1.6 (375 reviews)
4 (1 review)
Reviewer's quote

Big "Why Keystone is a waste of your money " And "Ask me why Keystone products SUCK"! I'm tired of fighting to get what I paid for and not getting it. So as I travel across the Country and even right in front of your factory with my custom wrapped Montana you'll understand how pissed off we are and...

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No items

Keystone Rv and Rick Hendrick Chevrolet Of Norfolk Pros and Cons

Pros
  • Layout of the camper
  • Layout of camper
  • Floor plan
No votes
Cons
  • Customer service
  • Quality
  • Poor quality control
  • Services are extremely poor
  • Michael in the repair department is dead beat
  • Customer service

Keystone Rv and Rick Hendrick Chevrolet Of Norfolk Most Positive Reviews

Top rated reviews
5

Touch screen failure slide outs not working

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3.3

Purchased a new Chevy Colorado on Friday for Monday delivery as the truck was at another dealership and had to be...

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5

Had a water leak inside wall new 2013 avalanche called keystone representative took info & told me to call mobile se...

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No votes

Keystone Rv and Rick Hendrick Chevrolet Of Norfolk Most Critical Reviews

Lowest rated reviews
1

first time i took it out to camp it leaked it was 2 weeks old after they said are not warrented took it to another...

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No votes
1

electric Stabilizer stands. wrong amperage. Motor not stabilized correct, wears out gear box. air conditioner trips fro...

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No votes

Keystone Rv and Rick Hendrick Chevrolet Of Norfolk Latest Reviews

Recent published reviews
3.6

1st trip out hydraulic pump burned up and I was stranded and had to call a mobile service.
2nd trip out now my ceiling fa...

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No votes

You can complain about these auto scams until you turn blue, nothing is going to be done about it. ( Michael in the...

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1.6

2016 retreat purchased new with extended warranty, was told the roof had a 10 year warranty, went on roof last Friday...

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No votes

Keystone Rv and Rick Hendrick Chevrolet Of Norfolk Products and Services

Most reviewed product and services
  • Keystone Rv Rv (511 reviews)
  • Keystone Rv Rv Repair (35 reviews)
  • Keystone Rv Rv Warranty (22 reviews)
  • Rick Hendrick Chevrolet Of Norfolk Customer Care (1 review)