PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lance Camper and Keystone Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keystone Rv

Keystone Rv

Has Verified Representatives
2.0
Lance Camper
Keystone Rv

Lance Camper and Keystone Rv Overview

Total reviews
101
1125
Company responses
0
181
Issues resolved
0
7

Lance Camper and Keystone Rv Consumer Ratings

Rank
489 out of 4289 in Dealers category
47 out of 474 in Auto category
Customer service
257 in category
52 in category
Product or Service Quality
313 in category
64 in category
Price Affordability
502 in category
52 in category
Value for money
357 in category
50 in category

Lance Camper and Keystone Rv Rating Details

Customer service
2.3 (33 reviews)
1.5 (452 reviews)
Reviewer's quote

...no record of my six minute call to customer service..

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They care NOTHING about their customers, they lie to them about the way these things are constructed, and they have NO CUSTOMER SERVICE !! They are nothing better than CROOKS !!! My 2014 Sprinter that I bought as a demo/leftover in Jan. of 2015. Cost me $35k I though it was a good deal, NOT !!!...

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Product or Service Quality
2 (31 reviews)
1.4 (427 reviews)
Reviewer's quote

... Lance 2020 because we thought it was good and built well! They are the most expensive, I am at a loss for words for how they handle their customers and their service departments along with the place we bought the RV at totally lost for words! I would double check before you think about loving your life with lance camper....

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...This is a company problem, and they should stand behind their product. Spending 55k on a trailer that looks this bad is a joke. This is an obvious flay and should be fixed at no charge to the customer..

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Price Affordability
2.1 (28 reviews)
2.3 (352 reviews)
Reviewer's quote

...They have no quality control! An RV in this price range should have no issues..

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...00 not a cheap price! As far as I am concerned it is a cheaply built camper. This is not our first camper it is our 4th. First day out the door we had these problems 1...

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Value for money
2.1 (25 reviews)
1.6 (357 reviews)
Reviewer's quote

...I am in the process of hiring a lawyer to collect this money. BTW- they also changed the oil on my Motorhome, and I discovered 500 miles later that they have not put the oil cap back on. All I can say is that they are extremely unprofessional, shoddy work, and crooks! ..

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It is very disappointing to spend that much money on something that is either always in the shop or falling apart and the company doesn't want to fix what should be on them. Anytime you have a manufacturer's defect that should be on the manufacturer to fix - regardless of warranty. Known defects...

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Lance Camper and Keystone Rv Pros and Cons

Pros
  • Design
  • Product fit
  • Great camper
  • Layout of the camper
  • Layout of camper
  • Floor plan
Cons
  • Poor customer service
  • Poor service
  • Poor quality control
  • Customer service
  • Quality
  • Poor quality control

Lance Camper and Keystone Rv Most Positive Reviews

Top rated reviews
5

I have owned two Lance Products and I would buy a third. My experience with Lance has been completely acceptable. We u...

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5

Touch screen failure slide outs not working

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5

Could not be happier with Lance service. I drove to Missouri to pick up my camper in April of 2015. I could not find...

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5

Had a water leak inside wall new 2013 avalanche called keystone representative took info & told me to call mobile se...

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Lance Camper and Keystone Rv Most Critical Reviews

Lowest rated reviews
1

I bought a 11.3 Lance lc 900 in 1990. I still have it in 2015, but it has been a battle keeping it going. EVERYTHING is...

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1

first time i took it out to camp it leaked it was 2 weeks old after they said are not warrented took it to another...

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1

2011
Lance 830 poor quality materials ,you name it and it breaks . Bad thing you cant get parts never again

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1

electric Stabilizer stands. wrong amperage. Motor not stabilized correct, wears out gear box. air conditioner trips fro...

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Lance Camper and Keystone Rv Latest Reviews

Recent published reviews
4.3

Lance offers customers the ability to order parts direct. The closest dealer is a hundred miles away. I would look for...

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1.4

They will not respond to my complaint

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1

We love living our life with lance camper. The camper certified four seasons but who certifies that Lance camper...

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No votes

everything breaks in my rv

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Lance Camper and Keystone Rv Products and Services

Most reviewed product and services
  • Lance Camper Rv (29 reviews)
  • Lance Camper Repair (5 reviews)
  • 2015 Lance Camper 1575 Rv (2 reviews)
  • Keystone Rv Rv (510 reviews)
  • Keystone Rv Rv Repair (34 reviews)
  • Keystone Rv Rv Warranty (20 reviews)