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Keurig

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $13.3K CLAIMED LOSSES
  • $187 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenience of 1 cup of coffee at a time 7
  • Convenience of single brew 4
  • Old keurig machine 4
  • Coffee 3
  • Sometimes makes good coffee 2

Customers don't like

  • Indifference to client needs7
  • Failure to act6
  • Cannot send a complaint to their website5
  • Defects in unit5
  • Redundant defects4
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Whirlpool

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 983 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Quality look 6
  • Design 5
  • I will never buy whirlpool appliance 5
  • Service 4
  • Very poor 4

Customers don't like

  • Defective product16
  • Unhelpful customer service16
  • Shabby product12
  • Refused to fix problem11
  • Quality of appliances10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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