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Keurig

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 262 TOTAL REVIEWS
  • $13.3K CLAIMED LOSSES
  • $187 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenience of 1 cup of coffee at a time 7
  • Coffee 4
  • Convenience of single brew 4
  • Old keurig machine 4
  • I like the coffee but not the product or service 3

Customers don't like

  • K-cup security bs3
  • Failure to act3
  • Indifference to client needs3
  • Redundant defcects indefference to clients2
  • Redundant defects2
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Samsung Electronics

Appliances and Electronics
  • 4 ISSUES RESOLVED
  • 718 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Tv when it worked 3
  • Features 2
  • Large load capacity 2
  • Overall product design and ease of use 2
  • Quality of tv 2

Customers don't like

  • Customer service12
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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