PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keurig and Peets Coffee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keurig
Peets Coffee

Keurig and Peets Coffee Overview

Total reviews
459
3
Company responses
0
0
Issues resolved
2
0

Keurig and Peets Coffee Consumer Ratings

Rank
153 out of 1792 in Appliances and Electronics category
328 out of 776 in Food Manufacturers category
Customer service
101 in category
228 in category
Product or Service Quality
130 in category
No votes
Price Affordability
257 in category
No votes
Website
143 in category
No votes

Keurig and Peets Coffee Rating Details

Customer service
2.1 (179 reviews)
1 (1 review)
Reviewer's quote

...I am disappointments in how my very first call into customer service was dropped and no one cared enough about my business to keep the scheduled call back..

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Yesterday Tuesday 6-9-2020 at about 4:20ish p.m. I drove to from our home in El Cerrito to our El Cerrito PEET'S Coffee store located on the corner of San Pablo Ave. & Carlson Blvd.to purchase some more of the coffee that I always buy. I bought the '101 Blend from about 1987 through when '101'...

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Product or Service Quality
2 (178 reviews)
No votes
Reviewer's quote

...Lousy product for a company that has a persona of being somewhat uppety, upscale, better than everyone else. Your coffee makers stink! They never work right. i’m Afraid it’s time to sign off on Keurig...

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No items

Price Affordability
2.5 (169 reviews)
No votes
Reviewer's quote

...plus the aggravation of lugging home jugs of water? May I echange it for another brewer that is older technology and receive a refund for the difference in price (since mine was far more expensive)? Keurig: NO! Unfortunately, this machine is not a typical Keurig machine. It didn't and WON'T DIE! I could by now have purchased a new machine (which will be ANY BRAND BESIDES KEURIG) by using the $$...

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No items

Website
2.6 (162 reviews)
No votes
Reviewer's quote

...I spend about 100 a month on their website, but I cant use my points for the coffee I like. I cant use the points to purchase a coffee maker I like. I have like 70,000 points that are only good now and then to buy filters...

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No items

Keurig and Peets Coffee Pros and Cons

Pros
  • Convenience of single brew
  • Convenience of 1 cup of coffee at a time
  • Old keurig machine
No votes
Cons
  • Customer service
  • Indifference to client needs
  • Redundant defects
No votes

Keurig and Peets Coffee Most Positive Reviews

Top rated reviews
5

It seems to me the pump is bad or cloged. This would involve undoing the the system. It pumps drips and stops? What can...

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No votes
5

I contacted Keurig after I purchased a new brewer that was leaving a very strange taste no matter what coffee I used,...

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No votes

Keurig and Peets Coffee Most Critical Reviews

Lowest rated reviews
1

I recently placed an order with Keurig for my K-cups and the exact same thing happened to me as above. The only...

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1

Yesterday Tuesday 6-9-2020 at about 4:20ish p.m. I drove to from our home in El Cerrito to our El Cerrito PEET'S Coffee...

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1

I thought I had a auto fill order that I have filled out twice and found out it was cancelled again. So placed my order...

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No votes

Keurig and Peets Coffee Latest Reviews

Recent published reviews
1.3

Can't power up just does work

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No votes

I had a bad experience at the Peets Coffee with personal, threatening abuse by the woman manager of the coffee house she...

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2.1

My mini has been replaced three times and each unit has had unacceptable issues. They have a million excuses - it's my w...

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No votes

The latest bean arrived last Thursday, Nov 8. This morning I opened the bag looking forward to a very fresh delicious...

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Keurig and Peets Coffee Products and Services

Most reviewed product and services
  • Keurig Coffee Maker (141 reviews)
  • Keurig 2.0 Coffee Maker (38 reviews)
  • Keurig Customer Care (15 reviews)