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Keurig

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 248 TOTAL REVIEWS
  • $13.3K CLAIMED LOSSES
  • $187 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenience of 1 cup of coffee at a time 7
  • Coffee 4
  • Convenience of single brew 4
  • Old keurig machine 4
  • I like the coffee but not the product or service 3

Customers don't like

  • Indifference to client needs7
  • Failure to act6
  • Cannot send a complaint to their website5
  • Defects in unit5
  • Redundant defects4
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Lazada Philippines

Auctions and Internet Stores
  • 51 ISSUES RESOLVED
  • 1708 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 9

Customers don't like

  • Poor customer service90
  • Give false information49
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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