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Keurig

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 248 TOTAL REVIEWS
  • $13.3K CLAIMED LOSSES
  • $187 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenience of 1 cup of coffee at a time 7
  • Coffee 4
  • Convenience of single brew 4
  • Old keurig machine 4
  • I like the coffee but not the product or service 3

Customers don't like

  • Indifference to client needs7
  • Failure to act6
  • Cannot send a complaint to their website5
  • Defects in unit5
  • Redundant defects4
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Kitchenaid

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 480 TOTAL REVIEWS
  • $830K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Look of product 9
  • Appearance and reputation 4
  • Sleek ss design 4
  • Previous history with product 3
  • Reputation 3

Customers don't like

  • Lack of quality in product19
  • Customer service10
  • Defective products9
  • Broke soon after purchase8
  • Unhelpful customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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