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Wen
Keranique

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Wen

Wen

2.1
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1779 TOTAL REVIEWS
Rank
103 out of 1197
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    71
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    03:40
  • ISSUES RESOLVED
    29%
Top Products and Services
2
627 reviews
1.5
216 reviews
2.2
175 reviews
Keranique

Keranique

1.5
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1203 TOTAL REVIEWS
Rank
204 out of 1197
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    138
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    06:33
  • ISSUES RESOLVED
    45%
Top Products and Services
1.3
268 reviews
1.6
222 reviews
1.3
87 reviews

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Anonymous
#1341010

I used wen for years; a year ago I noticed something was different, and my hair was falling out. My hair dresser made me stop based on class action suit- I received an email stating I was included in suit because I was on record as a purchaser onQvc

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