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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1149 TOTAL REVIEWS
Rank
178 out of 1022
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    105
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    06:53
  • ISSUES RESOLVED
    10%
Top Products and Services
1.3
266 reviews
1.5
198 reviews
1.3
80 reviews

Wen

2.1
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1775 TOTAL REVIEWS
Rank
90 out of 1022
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    49
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    03:55
  • ISSUES RESOLVED
    10%
Top Products and Services
2
627 reviews
1.5
216 reviews
2.2
172 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Keranique vs Wen?

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Anonymous
#1341010

I used wen for years; a year ago I noticed something was different, and my hair was falling out. My hair dresser made me stop based on class action suit- I received an email stating I was included in suit because I was on record as a purchaser onQvc

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