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Keranique

Cosmetics and Toiletries
  • 4 ISSUES RESOLVED
  • 1044 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • Time wasting 3
  • Possible to cancel account over phone 3
  • Disgusting 3
  • Was able to cancel and get refund 2
  • Strings to cancellation 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Ripped me off4
  • Owe me my refund per guarantee4
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • Points program 7
  • Price 5
  • Rewards card 4
  • Makeup 4
  • In-store shopping 4

Customers don't like

  • Customer service17
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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