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Keranique

Cosmetics and Personal Care
  • 5 ISSUES RESOLVED
  • 1104 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Disgusting trickery 4
  • Time wasting 3
  • Possible to cancel account over phone 3
  • Disgusting 3
  • Courtesy of the staff 3

Customers don't like

  • Terrible customer service26
  • Price11
  • Manipulative6
  • Reps dont listen5
  • Ripped me off4
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The Body Shop

Cosmetics and Personal Care
  • 1 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $70 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Product quality 5
  • Tea tree line 3
  • Products 1

Customers don't like

  • Website or customer service6
  • Customer service6
  • No one available-ever3
  • Dissatisfied respect customers money3
  • Did not receive products2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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