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Keranique

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 963 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Insane 2
  • Shampoo and conditioner 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Deceiving10
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The Body Shop

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $832 CLAIMED LOSSES
  • $69 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Product quality 2
  • Tea tree line 1

Customers don't like

  • Website order process and customer service3
  • Lack of ethics2
  • Website or customer service2
  • Unsatisfied should respect customers money donot fool them1
  • Web site and customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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