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Keranique

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 976 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Shampoo and conditioner 2
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Terrible customer service10
  • Manipulative6
  • Reps dont listen5
  • Scam4
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SkinStore

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $7K CLAIMED LOSSES
  • $696 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
  • Prices 1

Customers don't like

  • Misleading information2
  • Cancelled part of order2
  • Customer service staff lying1
  • Them making it difficult for a customer to correct their mistake1
  • Extremely poor service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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