Keranique vs Sephora

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Keranique

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 893 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Time wasting 3
  • Disgusting 3
  • Insane 2
  • Shampoo and conditioner 2
  • Possible to cancel account over phone 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Fake legal explanations9

Products by Keranique

No items

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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $390 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Variety of products 3
  • Range of products 3
  • Rachel 1
  • Variety 1
  • Rewards program 1

Customers don't like

  • Poor customer service11
  • Rude customer service6
  • Service5
  • False advertising4
  • Delivery3

Products by Sephora

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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