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Keranique

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 1024 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Strings to cancellation 2
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Owe me my refund per guarantee4
  • Ripped me off4
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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $346 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 3
  • Range of products 3
  • Rachel 1
  • Variety 1
  • Rewards program 1

Customers don't like

  • False advertising4
  • Poor customer service4
  • Service3
  • No digital security1
  • Rude customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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