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Keranique

Cosmetics and Personal Care
  • 5 ISSUES RESOLVED
  • 1117 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Disgusting trickery 5
  • Time wasting 3
  • Possible to cancel account over phone 3
  • Disgusting 3
  • Courtesy of the staff 3

Customers don't like

  • Terrible customer service26
  • Price11
  • Manipulative6
  • Reps dont listen5
  • Ripped me off4
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Sephora

Cosmetics and Personal Care
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $7.9K CLAIMED LOSSES
  • $315 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Variety of products 3
  • Range of products 3
  • Variety 1
  • Rewards program 1
  • Rachel 1

Customers don't like

  • Poor customer service16
  • False advertising5
  • Service3
  • Rude customer service1
  • Rude and generic customer service and response1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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