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Keranique

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 948 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Insane 2
  • Shampoo and conditioner 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Deceiving10
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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $390 AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 3
  • Range of products 3
  • Rachel 1
  • Variety 1
  • Rewards program 1

Customers don't like

  • Poor customer service11
  • Rude customer service6
  • Service5
  • False advertising4
  • Delivery3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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