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Keranique

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 918 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Time wasting 3
  • Disgusting 3
  • Courtesy of the staff 2
  • Possible to cancel account over phone 2
  • Insane 2

Customers don't like

  • Terrible customer service17
  • Price17
  • Deceitful practices10
  • Manipulative10
  • Fake legal explanations9
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Qoo10

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $95 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 1

Customers don't like

  • Poor customer service8
  • Cheating of customers5
  • Poor domestic and international shipping5
  • Unfair treatment to customers5
  • Breaking their promise4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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