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Keranique

Cosmetics and Personal Care
  • 5 ISSUES RESOLVED
  • 1130 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Disgusting trickery 5
  • Time wasting 4
  • Possible to cancel account over phone 3
  • Disgusting 3
  • Courtesy of the staff 3

Customers don't like

  • Terrible customer service26
  • Price11
  • Manipulative6
  • Reps dont listen5
  • Fake legal explanations5
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Qoo10

E-commerce
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $154 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 2
  • Variety of products and prices 1

Customers don't like

  • Poor customer service11
  • Unfair treatment to customers3
  • Poor domestic and international shipping3
  • Fake delivery attempt3
  • Long processing time is security risk2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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