Keranique vs Qoo10

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Keranique

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 893 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Time wasting 3
  • Disgusting 3
  • Insane 2
  • Shampoo and conditioner 2
  • Possible to cancel account over phone 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Fake legal explanations9

Products by Keranique

No items

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Qoo10

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $100 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of products 1

Customers don't like

  • Poor customer service8
  • Unfair treatment to customers6
  • Cheating of customers5
  • Poor domestic and international shipping5
  • Breaking their promise4

Products by Qoo10

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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