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Keranique

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 976 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Shampoo and conditioner 2
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Terrible customer service10
  • Manipulative6
  • Reps dont listen5
  • Scam4
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Neuology

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $15.7K CLAIMED LOSSES
  • $462 AVERAGE LOSS
1.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Worst product ever 6
  • I like the product 1
  • It was always on time 1
  • Product trial 1
  • That the customer service reduced the initial monthly price 1

Customers don't like

  • Never ordered besides trial sample5
  • Automatic bank withdrawals5
  • Deceptive website5
  • Its a scam to get money4
  • Not aware of any reorders did not authorize card withdrawals4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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