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Keranique

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 923 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Time wasting 3
  • Disgusting 3
  • Courtesy of the staff 2
  • Shampoo and conditioner 2
  • Insane 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Manipulative10
  • Deceiving9
  • Fake legal explanations9
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1091 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price and convenience 3
  • Selection 3
  • Quality of item 3
  • Quality of products 3
  • Salesperson in store very personable 2

Customers don't like

  • Poor customer service29
  • Customer service19
  • Billing and customer service10
  • Staff9
  • False advertising of stock7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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