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Keranique

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 976 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Shampoo and conditioner 2
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Terrible customer service10
  • Manipulative6
  • Reps dont listen5
  • Scam4
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Lumare

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 289 TOTAL REVIEWS
  • $19K CLAIMED LOSSES
  • $152 AVERAGE LOSS
1.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • How fast they shipped 4
  • Opportunity to try the products for only the cost ofppi 1

Customers don't like

  • Business model and trickery13
  • Dishonest company11
  • Sneaky and dishonest8
  • Charged after calling to cancel7
  • Horrible and unacceptable7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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