PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kenmore and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Kenmore and Whirlpool Overview

Total reviews
Company responses
Issues resolved

Whirlpool was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1274 reviews. It is 1111 reviews more than Kenmore received since Apr 14, 2008.

Kenmore and Whirlpool Consumer Ratings

406 out of 2894 in Appliances and Electronics category
313 out of 2894 in Appliances and Electronics category
Customer service
280 in category
222 in category
Product or Service Quality
326 in category
312 in category
Value for money
338 in category
300 in category

According to consumer ratings and reviews, Whirlpool ranks 93 points higher in the Appliances and Electronics category than Kenmore. People gave Kenmore 1.2 stars for Customer service criterion in Appliances and Electronics category and it is 366 points higher than the worst rated brand in this category. At the same time, Whirlpool was rated 1.3 stars for Customer service criterion in this category and it is 424 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Whirlpool has a higher rating than Kenmore. Regarding Value for money criterion, consumers gave Kenmore 1.2 stars and it is 52% worse than other in category. Whirlpool however was rated 1.4 stars and it is 54% greater than other in category.

Kenmore and Whirlpool Rating Details

Customer service
1.2 (71 reviews)
1.3 (305 reviews)
Reviewer's quote

If I'd known that this "American" company would not honor its warranty or service I would have NEVER done business there with my 3K. I know now, to stick with the local appliance store that will work on their stuff. After 6+ hours of pure frustration on the phone, they tell me that the compressor...

Michelle S

Stated service will be rended between 6 and 8:p. m today..

Product or Service Quality
1.1 (68 reviews)
1.2 (329 reviews)
Reviewer's quote

...i have had nothng less than great service from Sears..

Christy G

...Customer service is no help and Whirpool could care less that is product is a joke. It is set up by you to use with alexa and phone. Does not work...

Value for money
1.2 (64 reviews)
1.4 (254 reviews)
Reviewer's quote

...I am spending money for laundry mat, my time desperately waiting to resolve this issue. Customer service, supervisors no one calls back no help at all..

Judy O

Gurgling sound, water inlet ebbs & flows when filling tub.Annoying noises during cycles, loud metal to metal soundwhen changing from wash to rinse.Product "made in USA", North , central or South America?Obviously engineered by a hearing impaired idiot.Whirlpool too damn cheap to apply any sound...

mike S

Kenmore and Whirlpool Pros and Cons

  • If i could give them a zero i would
  • Service technician
  • Roomy design
  • I will never buy whirlpool appliance
  • Quality look
  • Design
  • Do not value customers
  • Cheap quality
  • Poor customer service
  • Unhelpful customer service
  • Customer service
  • Shabby product

Kenmore and Whirlpool Most Positive Reviews

Top rated reviews

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...


We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

Kenmore and Whirlpool Most Critical Reviews

Lowest rated reviews

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....


I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

Kenmore and Whirlpool Latest Reviews

Recent published reviews

In August I purchased a Kenmore vacuum. Last week it began making an awful noise when the filter was in it. I contacted...

Read all 163 reviews

Dear sir
With lot of pain i m making this complaint against your service provider JMD service center, pooth kalan, near s...

Read all 1274 reviews

Kenmore and Whirlpool Products and Services

Most reviewed product and services
  • Kenmore Refrigerator (115 reviews)
  • Kenmore Washing Machine (65 reviews)
  • Kenmore Dishwasher (30 reviews)
  • Whirlpool Washing Machine (311 reviews)
  • Whirlpool Refrigerator (275 reviews)
  • Whirlpool Dishwasher (72 reviews)