Kenmore vs Sears

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Kenmore

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $45.6K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Roomy design 2
  • Easy to use 1
  • Service technician 1
  • Good reviews on consumer reports 1

Customers don't like

  • Cheap quality9
  • Do not value customers6
  • Amount time wasted4
  • Poor quality3
  • Poor customer service2

Products by Kenmore

No items

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Sears

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 4181 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price 19
  • I will like it when they are out of business 9
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service92
  • Customer service44
  • Service38
  • Delivery experience37
  • Poor product quality16

Products by Sears

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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