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Kenmore

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $60.4K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Roomy design 2
  • Service technician 1
  • If i could give them a zero i would 1
  • Good reviews on consumer reports 1
  • Easy to use 1

Customers don't like

  • Cheap quality5
  • Do not value customers3
  • Bad service3
  • Amount time wasted3
  • Warranty for pricey products2
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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4728 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service68
  • Delivery experience27
  • Service17
  • Home delivery17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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