PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Maytag and Kenmore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Maytag
Kenmore

Maytag and Kenmore Overview

Total reviews 1105 205
Company responses 0 0
Issues resolved 4 0

Maytag and Kenmore Consumer Ratings

Rank
474 out of 1813 in Appliances and Electronics category
473 out of 1813 in Appliances and Electronics category
Product or Service Quality
375 in category
378 in category
Customer service
273 in category
308 in category
Value for money
388 in category
382 in category
Price Affordability
402 in category
405 in category

Maytag and Kenmore Rating Details

Product or Service Quality
1.1 (290 reviews)
1.1 (91 reviews)
Reviewer's quote

Customer service is non-existence and the automated service is just as bad. I regret ever buying a Maytag produce and will not buy one again..

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...I WILL NEVER BUY ANOTHER PRODUCT FROM KENMORE AND I WILL MAKE SURE THAT EVERYONE I KNOW IS AWARE OF YOUR POS COMPANY..

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Customer service
1.3 (265 reviews)
1.2 (95 reviews)
Reviewer's quote

Customer service sucks can't help takes forever just to get a human on the phone only for them to tell you they can't help you..

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The technician that was sent out to repair my washer was rude, lacked customer service skills, and was discriminatory. These companies represent your company. I have been trying to get my washer fixed for over a month now, and each time they keep sending the same technician with the negative...

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Value for money
1.2 (243 reviews)
1.3 (88 reviews)
Reviewer's quote

...to only speak to representatives and to find out that 10 year parts Warranty is a SCAM! They do not want to help you with parts! And counting all time and money for repairing washing machine cheaper to buy new one! Maytag and Whirlpool Do NOT care about customers!Maytag and Whirlpool Do NOT care about...

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We purchased a new Kenmore Elite refrigerator 6 years ago and the fuse on the control board failed. Kenmore deigned the fridge so that the fuse itself could not be replaced and the entire control board needs to be replaced, which is $460 just for the board!! That is half the price of the fridge -...

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Price Affordability
1.9 (230 reviews)
1.9 (81 reviews)
Reviewer's quote

...O HELP OUT THERE????? Original review posted by user Jun 18, 2019 I purchased Maytag Bravos XL Washer from SEARS August 2017 for over $700 after discounts and price-matching with Best Buy! It has been a nightmare since the first Load! When I purchased all the "reviews" on the Sears Site seemed about like any others ...

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I phoned Sears and found out that it was no longer under warranty and I will have to pay full price I went on line and looked at the Consumer Report - out of 54 reviews - 38 are 1 Star Sears - out of 55 reviews - 37 are 1 Star Amazon has 2 reviews- 1st is out of 3 - 3 are 1 star / 2nd review is 2....

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Maytag and Kenmore Pros and Cons

Pros
  • Machine until it broke
  • Looks nice
  • When it worked
  • If i could give them a zero i would
  • Easy to purchase
  • Easy to use
Cons
  • Customer service
  • Not responsive customer service
  • Should have recalled
  • Do not value customers
  • Poor customer service
  • Cheap quality

Maytag and Kenmore Most Positive Reviews

Top rated reviews
5

Digital light goes on "door" oven wont turn on door is closed whats the problem

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5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

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5

The folks at Maytag honored a warranty that is 15+ years old.
We originally bought our washer from a local company that i...

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4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

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Maytag and Kenmore Most Critical Reviews

Lowest rated reviews
1

My washer was leaking so they said it was a lifetime warranty on it
the repairman come & when the job was done I got...

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1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

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1

Control panel went out on my 8 month old Maytag Washer model MHWE950WW01. Parts are no longer available. Washer has...

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1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

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Maytag and Kenmore Latest Reviews

Recent published reviews
1

Customer service is non-existence and the automated service is just as bad. I regret ever buying a Maytag produce and...

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1

We got a new absolute trash refrigerator, first it was the ice machine that broke, second it was the water machine....

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1

I have a Maytag HE washing machine 5 yrs old, will not complete the final spin so I must put cycle on the drain/spin...

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No votes

My new freezer is not lighting up when I open the door.

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Maytag and Kenmore Products and Services

Most reviewed product and services
  • Maytag Washing Machine (274 reviews)
  • Maytag Dishwasher (113 reviews)
  • Maytag Refrigerator (66 reviews)
  • Kenmore Refrigerator (128 reviews)
  • Kenmore Washing Machine (67 reviews)
  • Kenmore Dishwasher (29 reviews)