PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Maytag and Kenmore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Maytag
Kenmore

Maytag and Kenmore Overview

Total reviews
1061
184
Company responses
0
0
Issues resolved
4
0

Maytag and Kenmore Consumer Ratings

Rank
442 out of 1791 in Appliances and Electronics category
440 out of 1791 in Appliances and Electronics category
Product or Service Quality
346 in category
348 in category
Customer service
258 in category
296 in category
Value for money
353 in category
349 in category
Warranty
266 in category
303 in category

Maytag and Kenmore Rating Details

Product or Service Quality
1.1 (262 reviews)
1.1 (80 reviews)
Reviewer's quote

...Best Buy! It has been a nightmare since the first Load! When I purchased all the "reviews" on the Sears Site seemed about like any others - 70% LOVED the product - about 30% HATED...

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...This morning (May 25), I got an email saying that they have to "delay the order due to a change in product availability". This email has no return email address or phone number. What is wrong with this screwball company??..

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Customer service
1.3 (243 reviews)
1.2 (82 reviews)
Reviewer's quote

three year old refrigerator and the compressor is bad,it will cost as much as a new one than to fix,customer service said it would cover the parts but still more to fix than a new one,terrible business attitude!..

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...This is not good customer service. Every time I call I get someone in India who I can barely understand. I wasn't offered a discount for my inconvenience...

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Value for money
1.2 (222 reviews)
1.3 (78 reviews)
Reviewer's quote

...What a pain to spend so much money on an appliance this terrible..

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We purchased a new Kenmore Elite refrigerator 6 years ago and the fuse on the control board failed. Kenmore deigned the fridge so that the fuse itself could not be replaced and the entire control board needs to be replaced, which is $460 just for the board!! That is half the price of the fridge -...

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Warranty
1.3 (209 reviews)
1.1 (67 reviews)
Reviewer's quote

...door mechanism?? They replaced it the first time for free and the customer service rep acted like she was doing me a huge favor because it was just out of warranty. (1 month out of warranty). The replacement handle is $58, really for cheap plastic that is just going to break...

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...28102310) on January 28, 2015 and a 5-year extended warranty. We discovered some extensive rusting and paint peeling inside the washer (see picture). Both Sears and Kenmore had the same response: Sorry...

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Maytag and Kenmore Pros and Cons

Pros
  • Machine until it broke
  • Thought of all new appliances
  • Looks nice
  • If i could give them a zero i would
  • Easy to purchase
  • Service technician
Cons
  • Customer service
  • Not responsive customer service
  • Should have recalled
  • Do not value customers
  • Cheap quality
  • Poor customer service

Maytag and Kenmore Most Positive Reviews

Top rated reviews
5

Digital light goes on "door" oven wont turn on door is closed whats the problem

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5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

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5

The folks at Maytag honored a warranty that is 15+ years old.
We originally bought our washer from a local company that i...

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4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

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Maytag and Kenmore Most Critical Reviews

Lowest rated reviews
1

My washer was leaking so they said it was a lifetime warranty on it
the repairman come & when the job was done I got...

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1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

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1

Control panel went out on my 8 month old Maytag Washer model MHWE950WW01. Parts are no longer available. Washer has...

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1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

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Maytag and Kenmore Latest Reviews

Recent published reviews
1.8

We have a Matag Bravos (he) dryer. While I like the dryer the handle is a cheap piece of plastic that just pops on the f...

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1

I nave NEVER heard from anyone at Kenmore. I did find a phone number by Googling for it and got in touch with them that...

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No votes

I was told to repair icemajer it would be 400 additional dollars besides rltgr
Service. All of 135 .00 already paid
I will...

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1.8

We purchased a new Kenmore Elite refrigerator 6 years ago and the fuse on the control board failed. Kenmore deigned the...

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Maytag and Kenmore Products and Services

Most reviewed product and services
  • Maytag Washing Machine (257 reviews)
  • Maytag Dishwasher (112 reviews)
  • Maytag Refrigerator (66 reviews)
  • Kenmore Refrigerator (122 reviews)
  • Kenmore Washing Machine (66 reviews)
  • Kenmore Dishwasher (29 reviews)