PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kenmore and Maytag as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kenmore
Maytag

Kenmore and Maytag Overview

Total reviews 207 1107
Company responses 0 0
Issues resolved 0 4

Kenmore and Maytag Consumer Ratings

Rank
474 out of 1813 in Appliances and Electronics category
475 out of 1813 in Appliances and Electronics category
Customer service
307 in category
270 in category
Product or Service Quality
373 in category
372 in category
Value for money
376 in category
385 in category
Exchange, Refund and Cancellation Policy
317 in category
301 in category

Kenmore and Maytag Rating Details

Customer service
1.2 (96 reviews)
1.3 (267 reviews)
Reviewer's quote

The technician that was sent out to repair my washer was rude, lacked customer service skills, and was discriminatory. These companies represent your company. I have been trying to get my washer fixed for over a month now, and each time they keep sending the same technician with the negative...

Read full review

Customer service is non-existence and the automated service is just as bad. I regret ever buying a Maytag produce and will not buy one again..

Read full review
Product or Service Quality
1.1 (93 reviews)
1.1 (292 reviews)
Reviewer's quote

...Why should we have pay for an obviously faulty product. The ice maker has also broken 3 times. We will NEVER buy another kenmore product and since its an lg compressor we will not buy an lg either..

Read full review

The factory service rep who answered the service call said he needs to order a control board and a wash cycle o not buy a Maytsg Do not buy a Maytag dishwasherpump. The problem is now I have been without a dishwasher for a month and no sign of the parts bring received with estimate of them being...

Read full review
Value for money
1.3 (89 reviews)
1.2 (245 reviews)
Reviewer's quote

We purchased a new Kenmore Elite refrigerator 6 years ago and the fuse on the control board failed. Kenmore deigned the fridge so that the fuse itself could not be replaced and the entire control board needs to be replaced, which is $460 just for the board!! That is half the price of the fridge -...

Read full review

...to only speak to representatives and to find out that 10 year parts Warranty is a SCAM! They do not want to help you with parts! And counting all time and money for repairing washing machine cheaper to buy new one! Maytag and Whirlpool Do NOT care about customers!Maytag and Whirlpool Do NOT care about...

Read full review
Exchange, Refund and Cancellation Policy
1.1 (84 reviews)
1.2 (207 reviews)
Reviewer's quote

...And If I don't get my freezer next week I want a full refund. I have NEVER experienced any kind of service like this in my life..

Read full review

...I’ve told him I want someone to pick it up and I want a full refund, $240. 00 I get no response at all. He should be permantly from Offer Up website..

Read full review

Kenmore and Maytag Pros and Cons

Pros
  • If i could give them a zero i would
  • Easy to purchase
  • Easy to use
  • Looks nice
  • Machine until it broke
  • When it worked
Cons
  • Do not value customers
  • Poor customer service
  • Cheap quality
  • Customer service
  • Not responsive customer service
  • Should have recalled

Kenmore and Maytag Most Positive Reviews

Top rated reviews
5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

Read full review
5

Digital light goes on "door" oven wont turn on door is closed whats the problem

Read full review
4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

Read full review
5

The folks at Maytag honored a warranty that is 15+ years old.
We originally bought our washer from a local company that i...

Read full review

Kenmore and Maytag Most Critical Reviews

Lowest rated reviews
1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

Read full review
1

My washer was leaking so they said it was a lifetime warranty on it
the repairman come & when the job was done I got...

Read full review
1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

Read full review
1

Control panel went out on my 8 month old Maytag Washer model MHWE950WW01. Parts are no longer available. Washer has...

Read full review

Kenmore and Maytag Latest Reviews

Recent published reviews
3.4

I tried online four times to order dishwasher and each time I got to order it said sears had problem with page.
I called...

Read full review
1

My wife purchased a Maytag electric glass top stove. The burner would turn on by itself. Shortly after stopped working...

Read full review
1

Bought a kenmore elite refrigerator in 2014. Compressor broke in 2017. Now almost 3 years to the day it has broken...

Read full review
1

I purchased a Maytag dishwasher in May and 3 months later in August it stopped washing the dishes. The factory service...

Read full review

Kenmore and Maytag Products and Services

Most reviewed product and services
  • Kenmore Refrigerator (128 reviews)
  • Kenmore Washing Machine (67 reviews)
  • Kenmore Dishwasher (29 reviews)
  • Maytag Washing Machine (274 reviews)
  • Maytag Dishwasher (114 reviews)
  • Maytag Refrigerator (67 reviews)