PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kenmore and Maytag as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kenmore
Maytag

Kenmore and Maytag Overview

Total reviews
164
1002
Company responses
0
0
Issues resolved
0
4

Maytag was first mentioned on PissedConsumer on Jul 20, 2007 and since then this brand received 1002 reviews. It is 838 reviews more than Kenmore received since Apr 14, 2008.

Kenmore and Maytag Consumer Ratings

Rank
408 out of 2896 in Appliances and Electronics category
367 out of 2896 in Appliances and Electronics category
Customer service
279 in category
236 in category
Product or Service Quality
323 in category
327 in category
Value for money
336 in category
327 in category

According to consumer ratings and reviews, Maytag ranks 41 points higher in the Appliances and Electronics category than Kenmore. People gave Kenmore 1.2 stars for Customer service criterion in Appliances and Electronics category and it is 364 points higher than the worst rated brand in this category. At the same time, Maytag was rated 1.3 stars for Customer service criterion in this category and it is 407 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Maytag has a higher rating than Maytag. Regarding Value for money criterion, consumers gave Kenmore 1.2 stars and it is 52% worse than other in category. Maytag however was rated 1.3 stars and it is 51% worse than other in category.

Kenmore and Maytag Rating Details

Customer service
1.2 (71 reviews)
1.3 (210 reviews)
Reviewer's quote

If I'd known that this "American" company would not honor its warranty or service I would have NEVER done business there with my 3K. I know now, to stick with the local appliance store that will work on their stuff. After 6+ hours of pure frustration on the phone, they tell me that the compressor...

Michelle S

...Customer service is no help. So disappointing. If someone does bring a law suit, please add my name...

Nicole
Product or Service Quality
1.1 (68 reviews)
1.1 (225 reviews)
Reviewer's quote

...i have had nothng less than great service from Sears..

Christy G

Maytag is now owned by Whirlpool, a cheap product way back when, and now they are bringing down the Magtag name too. I purchased the washer and dryer set five years ago, about three months ago the washer began making a very loud noise on the spin cycle. Well, as time goes bye the noise was louder...

Dodie t
Value for money
1.2 (65 reviews)
1.3 (190 reviews)
Reviewer's quote

...I am spending money for laundry mat, my time desperately waiting to resolve this issue. Customer service, supervisors no one calls back no help at all..

Judy O

The worst washer and dryer ever. Never in my life of purchasing washers and dryers have I experienced such CRAP. 1000 of $ ruined. Maytag Bravos XL

Janice m

Kenmore and Maytag Pros and Cons

Pros
  • If i could give them a zero i would
  • Service technician
  • Roomy design
  • Machine until it broke
  • Thought of all new appliances
  • Look of the washer and dryer
Cons
  • Do not value customers
  • Cheap quality
  • Poor customer service
  • Customer service
  • Not responsive customer service
  • Should have recalled

Kenmore and Maytag Most Positive Reviews

Top rated reviews
4.9

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

5

Digital light goes on "door" oven wont turn on door is closed whats the problem

Kenmore and Maytag Most Critical Reviews

Lowest rated reviews
1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

1

My washer was leaking so they said it was a lifetime warranty on it
the repairman come & when the job was done I got...

Kenmore and Maytag Latest Reviews

Recent published reviews
2.6

Door hinges need replacing rusted out

Read all 164 reviews
1

I would like to ask someone a couple of questions

Read all 1002 reviews

Kenmore and Maytag Products and Services

Most reviewed product and services
  • Kenmore Refrigerator (115 reviews)
  • Kenmore Washing Machine (65 reviews)
  • Kenmore Dishwasher (29 reviews)
  • Maytag Washing Machine (249 reviews)
  • Maytag Dishwasher (109 reviews)
  • Maytag Refrigerator (66 reviews)