PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Master Forge and Kenmore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Master Forge
Kenmore

Master Forge and Kenmore Overview

Total reviews 57 213
Company responses 0 0
Issues resolved 0 0

Master Forge and Kenmore Consumer Ratings

Rank
408 out of 1835 in Appliances and Electronics category
482 out of 1835 in Appliances and Electronics category
Product or Service Quality
254 in category
359 in category
Value for money
313 in category
362 in category
Customer service
326 in category
294 in category
Style and Design
247 in category
289 in category

Master Forge and Kenmore Rating Details

Product or Service Quality
1.5 (20 reviews)
1.1 (98 reviews)
Reviewer's quote

...I would never buy this product again. Pure Junk..

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I am aware that Sears is not longer what it used to be ten years ago, but I have a long history with Sears as the place where I have always purchased quality appliance. That said, I am extremely upset that in a short eight months the stainless-steel inner door panel is already rusted-through. I am...

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Value for money
1.6 (20 reviews)
1.3 (93 reviews)
Reviewer's quote

I ve been trying to buy burners for my Master forge grill but it is impossible. I bought a 5 burn grill at lowes about 2 years ago spent 2000 dollars in a BBQ (thinking more expensive = less problems ). two years later all burners are destroyed and I ve been for 2 months trying to find a store to...

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We purchased a new Kenmore Elite refrigerator 6 years ago and the fuse on the control board failed. Kenmore deigned the fridge so that the fuse itself could not be replaced and the entire control board needs to be replaced, which is $460 just for the board!! That is half the price of the fridge -...

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Customer service
1.1 (17 reviews)
1.2 (100 reviews)
Reviewer's quote

...The customer service is terrible and sounds like a person working from home..

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Also, know to get a hold of someone through Sears customer service is ridiculous, was on the phone for over 8 hours hung up on, heard chickens because all these people from India, Mexico and where ever else work from home asked for a supervisor several times and I have never been contacted. Today...

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Style and Design
2.5 (16 reviews)
2.3 (78 reviews)
Reviewer's quote

Why? Dreadful design. There are wide gaps on either side and a one inch slot right behind the burners running the length of the unit. I have had units that I have purchased for less than $250 that worked better than this - in fact, I look longingly at my former barbecue sitting in a neighbours...

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...A different tech came out and soldered wires at the bottom of the door and told us it was a flaw with the design. He also mentioned that the first tech should have checked this before he left because this was a known issue. Now the ice maker stopped working again on 3/2/2018...

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Master Forge and Kenmore Pros and Cons

Pros
  • This is my first product own so we will see how this turns out
  • Products look nice
  • Look of product
  • If i could give them a zero i would
  • Easy to purchase
  • Easy to use
Cons
  • Poor customer service
  • Poor performance
  • Pooer quality customer service design and no parts
  • Do not value customers
  • Poor customer service
  • Cheap quality

Master Forge and Kenmore Most Positive Reviews

Top rated reviews
4.4

Didnt recieved grill covers with grill refridge and sink

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5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

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No votes
4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

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Master Forge and Kenmore Most Critical Reviews

Lowest rated reviews
1

We had our outdoor kitchen for about 3 years now. So disappointing some grill parts had to be replaced. Could not find...

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1

I bought a Kenmore Top-Loading washer (110201****) 13 months ago. One month past its warranty, it began malfunctioning....

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1

I was quite excited about this barbecue all shiny silver with a window, decent btu and 4 burners. The barbecue went...

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1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

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Master Forge and Kenmore Latest Reviews

Recent published reviews
No votes

Need a battery cap and a *** for side burner

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No votes

My stacked washer and dryer washing machine door is stuck closed.

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1

They don't have a phone number to call and they don't respond to email requests. I would never buy this product again.
Pu...

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No votes

I have a Kenmore elite SSV stick vac and the problem is in the sweeper head the belt broke the belt is unavailable to...

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Master Forge and Kenmore Products and Services

Most reviewed product and services
  • Master Forge Grill (19 reviews)
  • Master Forge Refrigerator (10 reviews)
  • Kenmore Refrigerator (129 reviews)
  • Kenmore Washing Machine (68 reviews)
  • Kenmore Dishwasher (30 reviews)