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  • 0 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Staff
Reliability

No items

Customers don't like

  • Customer service3
  • Does not deliver what your paying for1
  • Agents work limited hrs-61
  • Agents on call are not experienced enough1
  • Agents are always too busy1
Delete
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $63.3K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Staff
Reliability
  • Price 1
  • I thought mercury represented value for money 1

Customers don't like

  • Entire experience2
  • Calls straight to voicemails waiting days to receive call back2
  • Want to handle claims quickly with no concern for customers1
  • Talking with customer with bad and loud manner1
  • Incompetent1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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