PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kelly Services and Randstad Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kelly Services
Randstad Usa

Kelly Services and Randstad Usa Overview

Total reviews
96
561
Company responses
0
0
Issues resolved
0
6

Randstad Usa was first mentioned on PissedConsumer on Apr 26, 2013 and since then this brand received 561 reviews. It is 465 reviews more than Kelly Services received since Jul 8, 2011.

Kelly Services and Randstad Usa Consumer Ratings

Rank
87 out of 533 in Job Search and Employment category
45 out of 533 in Job Search and Employment category
Customer service
67 in category
37 in category
Staff
59 in category
31 in category
Product or Service Quality
60 in category
42 in category

According to consumer ratings and reviews, Randstad Usa ranks 42 points higher in the Job Search and Employment category than Kelly Services. People gave Kelly Services 1.1 stars for Customer service criterion in Job Search and Employment category and it is 110 points higher than the worst rated brand in this category. At the same time, Randstad Usa was rated 1.6 stars for Customer service criterion in this category and it is 140 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Randstad Usa has a higher rating than Kelly Services. Regarding Product or Service Quality criterion, consumers gave Kelly Services 1.2 stars and it is 66% greater than other in category. Randstad Usa however was rated 1.6 stars and it is 76% greater than other in category.

Kelly Services and Randstad Usa Rating Details

Customer service
1.1 (48 reviews)
1.6 (229 reviews)
Reviewer's quote

...I have a strong background in technical customer service, yet I was never called for any jobs. I have over 10 years of experience in this field. I've applied for several job opportunities that were for customer support, only not to hear anything...

Evamarie

Worst customer service, website is always down, always an issue with logging in, they say they have chat available yet no way to find it. When you call for help its always a 9 MINUTE wait. No joke always says wait time is 9 mintues...

PissedConsumer1681687
Staff
1.1 (45 reviews)
1.8 (206 reviews)
Reviewer's quote

...The staff at the Arlington Texas location are the worst. They tell you that they will return your phone call but they never do. It has been over a week since I've heard back from them and they wouldn't answer my calls...

PissedConsumer1097776

...Emily Fisher got upset and set me about 20 different email's for warehouse work in one day right behind one another, which was very ignorant of her and her staff in which maybe someone told her to do that because she did not know my from can of paint and another thing I do believe randstad track their employees to see what positions that employee is applying for, I truly believe they reach out to other staffing agency especially someone they know and give bad reports about that person that's probably not true. I really use to like to work for randstad and the people but not any more because of the...

PissedConsumer1438871
Product or Service Quality
1.2 (45 reviews)
1.6 (196 reviews)
Reviewer's quote

Kelly Service offered me a job at Amerisource Bergen in Rockville MD. This company was non professional and uneducated and unprepared for the large group of people. Kelly service was not supportive or concerned for the workers that were hire through the agency...

Mary

...At this point I need someone higher up to resolve this issue because the service has been very poor..

Addilynn

Kelly Services and Randstad Usa Pros and Cons

Pros
  • Good jobs
  • False encouragementof job placement
  • Jimmy
  • Getting paid weekly
  • Excelente compania
  • Closed to where i live
Cons
  • Lack of concern
  • Lack of attention and details from the on board co ordinator
  • Being ignored for every single job i have applied for
  • Professional and unethical business practice
  • Wast of time and money
  • Following thru and unprofessional

Kelly Services and Randstad Usa Most Positive Reviews

Top rated reviews
4.8

Ms. Judy was able to clarify the correct entit information to my inquiry.
Thanks Mrs. Judy! :)

5

Bana got me a job with in a week in a half and now im fully hired through company Randstad is a well recommended agency...

Kelly Services and Randstad Usa Most Critical Reviews

Lowest rated reviews
1

I was working at Fed Ex Home during the holiday season in 2012, and being recruited and supposedly paid by Kelly...

1

This is the most unprofessional agency that I have never worked for. They have 'major' issues. Don't waist your time....

Kelly Services and Randstad Usa Latest Reviews

Recent published reviews
1.1

Very unprofessional and harassing emails from recruiter , Melissa Castro and I was just letting her know that one of...

Read all 96 reviews

I went through all prompts and was told due to high call activity I would have to call back later. I'm requesting a call...

Read all 561 reviews

Kelly Services and Randstad Usa Products and Services

Most reviewed product and services
  • Kelly Services Recruitment (19 reviews)
  • Kelly Services Recruiter (15 reviews)
  • Kelly Services Customer Care (12 reviews)
  • Randstad Usa Recruitment (78 reviews)
  • Randstad Usa Customer Care (67 reviews)
  • Randstad Usa Recruiter (44 reviews)