PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keller Williams Realty and Redfin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keller Williams Realty
Redfin

Keller Williams Realty and Redfin Overview

Total reviews
625
95
Company responses
0
0
Issues resolved
10
1

Keller Williams Realty was first mentioned on PissedConsumer on Jul 12, 2009 and since then this brand received 625 reviews. It is 530 reviews more than Redfin received since Jun 26, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Keller Williams Realty customer support team than with Redfin customer service.

Keller Williams Realty and Redfin Consumer Ratings

Rank
281 out of 2347 in Real Estate category
213 out of 2347 in Real Estate category
Customer service
191 in category
171 in category
Staff
176 in category
179 in category
Website
229 in category
140 in category

According to consumer ratings and reviews, Redfin ranks 68 points higher in the Real Estate category than Keller Williams Realty. People gave Keller Williams Realty 1.2 stars for Customer service criterion in Real Estate category and it is 485 points higher than the worst rated brand in this category. At the same time, Redfin was rated 1.3 stars for Customer service criterion in this category and it is 505 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Redfin has a higher rating than Redfin. Regarding Website criterion, consumers gave Keller Williams Realty 1.7 stars and it is 66% greater than other in category. Redfin however was rated 2.3 stars and it is 79% greater than other in category.

Keller Williams Realty and Redfin Rating Details

Customer service
1.2 (274 reviews)
1.3 (62 reviews)
Reviewer's quote

...I blame her for losing that property due to her poor performance in customer assistance. Imagine the what will be my reaction the next time I meet another agent from Keller Williams. Pablo Torrendell - pitconsulting@hotmail...

Pablo T

...Just beware, these people are cooperate minions who serve themselves and struggle with customer service, despite their predatory fees. I hope their CEO reads these reviews so he/she can improve their customer service..

PissedConsumer1616850
Staff
1.2 (222 reviews)
1.2 (54 reviews)
Reviewer's quote

...Hopefully the owner reads this and makes corrections with their staff..

Inger

I am not crazy to buy a handy man's special for 215.000. I brought the house for 27,500 on Auction. com. Now, this company wants to prove how much I paid for it. They claim they got the 215,000 from public records. I checked and no public record states that amount, I brought this house in 4/2015...

frances r
Website
1.7 (205 reviews)
2.3 (60 reviews)
Reviewer's quote

...On Eric’s website (https://www. buyandsellhudsonvalleyhomes. com/about-eric/) he states the following: About Eric Vazquez: I’ve been in real estate since 2000...

Karen V

...) Word to the wise do your homework before trusting this app or Redfin website. FYI this review most likely will be deleted just like all my other reviews of Redfin..

Julie H

Keller Williams Realty and Redfin Pros and Cons

Pros
  • People and friends i met at the company
  • Ethical great service to clients
  • Agent unethical
  • Responsiveness
  • Definitely like the concept
  • Business model
Cons
  • Poor service
  • Disgusting business practice
  • No profesionalism
  • Incompetent agent
  • Customer service
  • Unprofessional

Keller Williams Realty and Redfin Most Positive Reviews

Top rated reviews
5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

5

My son used Helen from Redfin in Corona California and she dazzled us! She is the first and only realtor to knock our...

Keller Williams Realty and Redfin Most Critical Reviews

Lowest rated reviews
1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

1

They contacted me about an opportunity to be a partner agent with them. I listened to a webinar. Then I had a follow...

Keller Williams Realty and Redfin Latest Reviews

Recent published reviews

I sold my home in several years back. I've never had any problems with another realtor and I've owned a bunch of...

Read all 625 reviews

The first Redfin agent refused to come out unless I committed to selling with her. The second Redfin agent that I had...

Read all 95 reviews

Keller Williams Realty and Redfin Products and Services

Most reviewed product and services
  • Keller Williams Realty Realtor (261 reviews)
  • Keller Williams Realty Home Buying (56 reviews)
  • Keller Williams Realty Customer Care (37 reviews)
  • Redfin Realtor (31 reviews)
  • Redfin Home Selling (10 reviews)
  • Redfin Estimate (5 reviews)