PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keller Williams Realty and Redfin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keller Williams Realty
Redfin

Keller Williams Realty and Redfin Overview

Total reviews 647 98
Company responses 0 0
Issues resolved 10 1

Keller Williams Realty and Redfin Consumer Ratings

Rank
330 out of 1692 in Real Estate category
239 out of 1692 in Real Estate category
Customer service
206 in category
182 in category
Website
257 in category
149 in category
Product or Service Quality
164 in category
148 in category
Advertised vs Delivered
144 in category
126 in category

Keller Williams Realty and Redfin Rating Details

Customer service
1.2 (286 reviews)
1.3 (65 reviews)
Reviewer's quote

...A week with no response or acknowledgment is terrible customer service. Ill pull this review down as soon as someone gets in contact with me if they ever do..

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...Just beware, these people are cooperate minions who serve themselves and struggle with customer service, despite their predatory fees. I hope their CEO reads these reviews so he/she can improve their customer service..

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Website
1.7 (215 reviews)
2.3 (62 reviews)
Reviewer's quote

...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

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...) Word to the wise do your homework before trusting this app or Redfin website. FYI this review most likely will be deleted just like all my other reviews of Redfin..

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Product or Service Quality
1.2 (193 reviews)
1.4 (57 reviews)
Reviewer's quote

...He's lies about a quality tenant he recommended and also returning the refund. He's much like the tenant, with zero integrity. I would not trust Keller Williams who employs someone like him..

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...I think I had to do a little more work than with a full-service agent, but that's my style. My agent was communicative, effective, honest, and ethical. Remember people don't take the time to post good reviews on a site called "pissed off consumer"..

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Advertised vs Delivered
1.2 (182 reviews)
1.4 (54 reviews)
Reviewer's quote

I was going to purchase a property in Winnsboro,LA under a listing that was advertised I was in communication with Licensed Real Estate Martika Washington I signed a contract in the amount of $3000 for a listed property which they asked for a $200 deposit to HOLD until closing of the loan she asked...

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...And I proved it, and sent her the listing from 3 months before, even though she emphatically told me I was wrong (until I delivered the proof). I could go on, but why?..

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Keller Williams Realty and Redfin Pros and Cons

Pros
  • People and friends i met at the company
  • No pros
  • Ethical great service to clients
  • Business model
  • Being able to search for houses
  • Responsiveness
Cons
  • Poor service
  • Disgusting business practice
  • Unprofessional and neglecting
  • Incompetent agent
  • Customer service
  • Unprofessional

Keller Williams Realty and Redfin Most Positive Reviews

Top rated reviews
5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

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5

My son used Helen from Redfin in Corona California and she dazzled us! She is the first and only realtor to knock our...

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5

They are crooks they alterd my contract after it left my sight!! Yes you are right it sure did not benefit me!!!!!!

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5

Dont let these private brokers and agents turn you away from Redfin. Redfin has been fantastic. Theses other private...

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Keller Williams Realty and Redfin Most Critical Reviews

Lowest rated reviews
1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

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1

They contacted me about an opportunity to be a partner agent with them. I listened to a webinar. Then I had a follow...

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1

I used to be an agent at Keller Williams... The Worst decision I could have ever made! this particular brokerage claims...

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1

Redfin has been advertising Real Estate jobs in the northern suburbs of Chicago. I am a seasoned managing broker with...

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Keller Williams Realty and Redfin Latest Reviews

Recent published reviews
1

It has been only four months since closing and I have been having homeowner insurance problems since a month after...

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4.3

I bought with a Redfin agent in December 2019, and had a good experience. I think I had to do a little more work than...

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No votes

How is it that LaKisha N. McGee is still working for Keller Williams reality after she shot and inquired her husband...

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1

They are trying to depreciate valise of homed theyve never appraised

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Keller Williams Realty and Redfin Products and Services

Most reviewed product and services
  • Keller Williams Realty Realtor (262 reviews)
  • Keller Williams Realty Home Buying (59 reviews)
  • Keller Williams Realty Customer Care (38 reviews)
  • Redfin Realtor (32 reviews)
  • Redfin Home Selling (10 reviews)
  • Redfin Home Buying (6 reviews)