Keller Williams Realty vs Morgan Properties: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keller Williams Realty and Morgan Properties as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Keller Williams Realty

1.3

Morgan Properties

Has verified representatives

2.6

Keller Williams Realty

Morgan Properties

Keller Williams Realty and Morgan Properties Overview

Total reviews

628

541

Company responses

409

Issues resolved

Keller Williams Realty was first mentioned on PissedConsumer on Jul 12, 2009 and since then this brand received 628 reviews. It is 87 reviews more than Morgan Properties received since Aug 8, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Morgan Properties customer support team than with Keller Williams Realty customer service.

Keller Williams Realty and Morgan Properties Consumer Ratings

Rank

280 out of 2074 in Real Estate category

95 out of 2074 in Real Estate category

Customer service

192 in category

159 in category

Staff

177 in category

143 in category

Website

229 in category

158 in category

According to consumer ratings and reviews, Morgan Properties ranks 185 points higher in the Real Estate category than Keller Williams Realty. People gave Keller Williams Realty 1.2 stars for Customer service criterion in Real Estate category and it is 496 points higher than the worst rated brand in this category. At the same time, Morgan Properties was rated 1.4 stars for Customer service criterion in this category and it is 529 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Morgan Properties has a higher rating than Keller Williams Realty. Regarding Website criterion, consumers gave Keller Williams Realty 1.7 stars and it is 67% greater than other in category. Morgan Properties however was rated 2.1 stars and it is 77% greater than other in category.

Keller Williams Realty and Morgan Properties Rating Details

Customer service

1.2 (276 reviews)

1.4 (304 reviews)

Reviewer's quote

...I have never seen such terrible customer service, there was no sympathy for putting my family and I in this predicament. We have children and i was not even offered so much as a sorry! I am very disappointed, disgusted and appalled at the actions of the realtor and the company she represents..

DANIELLA

...honestly your head office has the worse customer service I've ever encountered, I'm appalled at your customer service! Can't even talk to a human being on the phone for complaints but when I dial the phone number for renting an apartment you're agents are ready to take my call...

Layal A

Staff

1.2 (224 reviews)

1.5 (268 reviews)

Reviewer's quote

...Hopefully the owner reads this and makes corrections with their staff..

Inger

first off the staff you have on board is unprofessional, very rude and intolerable. 2nd this apartment we moved in to on September 30 is infested with mice, spiders and bed bugs. my new bed is now infested and also I have an allergic reaction all over my body to the bug bites I went in person and...

Missy

Website

1.7 (207 reviews)

2.1 (276 reviews)

Reviewer's quote

...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

PissedConsumer1743727

...Website is a mirepresentation- The Apartments at Diamond Ridge are actually a combination of 3 former complexes so the floor plans are pointless - which are you at? The original Diamond Ridge? Granite Run? Rolling Winds?..

PissedConsumer1603588