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Keep Your Home

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $180K AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Others did have great customer service 1
  • Sucks 1

Customers don't like

  • False representation5
  • Anything about this program sucks4
  • Bad program4
  • System4
  • Person handle for the case3
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1225 TOTAL REVIEWS
  • $8.6M CLAIMED LOSSES
  • $29.1K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Zero 4
  • One person that tried to help me 4
  • Did a great job 1
  • Loan modification staff is competent and fair 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Lies8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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