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Keep Your Home

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $160K AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Others did have great customer service 1
  • Sucks 1

Customers don't like

  • False representation5
  • Anything about this program sucks4
  • Bad program4
  • System4
  • Person handle for the case3
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1192 TOTAL REVIEWS
  • $9.4M CLAIMED LOSSES
  • $32.7K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • One person that tried to help me 3
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1
  • Did a great job 1

Customers don't like

  • Absolutely no customer service30
  • Lack of follow up22
  • No clear answers17
  • Lost paperwork10
  • Dishonest business practices7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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