PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keen Footwear and Teva as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keen Footwear
Teva

Keen Footwear and Teva Overview

Total reviews
125
8
Company responses
0
0
Issues resolved
2
0

Keen Footwear and Teva Consumer Ratings

Rank
450 out of 2056 in Footwear and Clothing category
923 out of 2056 in Footwear and Clothing category
Customer service
229 in category
556 in category
Value for money
433 in category
621 in category
Exchange, Refund and Cancellation Policy
292 in category
514 in category
Price Affordability
503 in category
747 in category

Keen Footwear and Teva Rating Details

Customer service
1.8 (54 reviews)
1 (2 reviews)
Reviewer's quote

...I was unable to get a promised discount and so I left a message with customer service. Two weeks later I finally got a call back. The agent was helpful...

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I have owned 5 pairs of tevas and they all did the same thing. The soles separated in half and had to be glued back together which only lasted a short time.Their products are bad and I do not know why I wasted my money on Poor them other than hoping the next pair would be better.

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Value for money
1.8 (53 reviews)
1 (3 reviews)
Reviewer's quote

...a year when 3 pairs have fallen apart in 7 months? Can you at least keep a pair of shoes on my feet for a year without them breaking down? I paid you good money, for...

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Bottom part of soles separated from top part. Back in the day these shoes would wear thru before delaminating. Now after only a few wears, the shoes just fall apart. This happened to my last pair also. It is ashame as I have always worn them. May be time to switch brands?

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Exchange, Refund and Cancellation Policy
1.5 (50 reviews)
1 (4 reviews)
Reviewer's quote

...Their company policy and customer service needs help real bad. If you screw over your loyal customers then who will buy your boots??..

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I've always loved my Tevas, but recent pairs bought by my sister and nephew have both come apart with very little wear. As other posters say, Teva won't even replace them without sending them in (sister doesn't even have receipt). I would be glad to know of other brands that people have found...

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Price Affordability
2.1 (48 reviews)
1 (1 review)
Reviewer's quote

KEEN does not respond to emails, calls and none of their options work. Call back does not work. Chat on their website does not work. They tell you that you can get a return label - THAT DOES NOT EXIST. Frequent calls to their call center during business hours often results in a WE ARE CLOSED...

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The soles of my sandals just fell off after only a few wears :(

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Keen Footwear and Teva Pros and Cons

Pros
  • Shoes are comfortable and i like the style
  • Used to like keen
  • Incredibly comfortable and versatile
  • Comfortable for around florida
Cons
  • That they fell apart
  • Shoe is defective
  • Quality is now unacceptable
  • Fall apart and quality is getting bad

Keen Footwear and Teva Most Positive Reviews

Top rated reviews
5

I am a long time Keen lover. They are amazing.
This is the first pair that has steered me wrong in 8 years.
The glue let...

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No votes
5

I bought a pair of winter boots for my 7 year old. We live in Ottawa, Canada and it gets extremely cold here. I received...

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No votes

Keen Footwear and Teva Most Critical Reviews

Lowest rated reviews
1

I purchased keen shoes that were made specifically for walking near water thru streams, etc. . I use then in the summer...

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1

I have teva sandlas that are shrinking - yes shrinking! Apparently they do not hold to warm climates in south Florida....

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1

Keen customer service sucks! Not only they sent me the wrong color of shoes, but they also told me that they made a...

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1

I've always loved my Tevas, but recent pairs bought by my sister and nephew have both come apart with very little wear....

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Keen Footwear and Teva Latest Reviews

Recent published reviews
No votes

I ordered and paid for 2 pairs of keen sandals...would like my money back or receive my order!!!!

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1

I have owned 5 pairs of tevas and they all did the same thing. The soles separated in half and had to be glued back...

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1.1

I tried to order a pair of Keen sandals online from Keen in late May 2020. I was unable to get a promised discount and...

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1

Bottom part of soles separated from top part. Back in the day these shoes would wear thru before delaminating. Now...

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Keen Footwear and Teva Products and Services

Most reviewed product and services
  • Keen Footwear Shoes (36 reviews)
  • Keen Footwear Boots (28 reviews)
  • Keen Footwear Sandals (13 reviews)
  • Teva Sandals (6 reviews)