PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keen Footwear and Red Wing Shoes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keen Footwear
Red Wing Shoes

Keen Footwear and Red Wing Shoes Overview

Total reviews
115
191
Company responses
0
0
Issues resolved
2
4

Red Wing Shoes was first mentioned on PissedConsumer on Jun 17, 2009 and since then this brand received 191 reviews. It is 76 reviews more than Keen Footwear received since Jul 30, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Keen Footwear customer support team and Red Wing Shoes customer service.

Keen Footwear and Red Wing Shoes Consumer Ratings

Rank
411 out of 2473 in Footwear and Clothing category
206 out of 2473 in Footwear and Clothing category
Customer service
188 in category
128 in category
Value for money
363 in category
182 in category
Price Affordability
444 in category
384 in category

According to consumer ratings and reviews, Red Wing Shoes ranks 205 points higher in the Footwear and Clothing category than Keen Footwear. People gave Keen Footwear 1.8 stars for Customer service criterion in Footwear and Clothing category and it is 727 points higher than the worst rated brand in this category. At the same time, Red Wing Shoes was rated 2.3 stars for Customer service criterion in this category and it is 787 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Red Wing Shoes has a higher rating than Keen Footwear. Regarding Price Affordability criterion, consumers gave Keen Footwear 2 stars and it is 51% greater than other in category. Red Wing Shoes however was rated 2.3 stars and it is 58% greater than other in category.

Keen Footwear and Red Wing Shoes Rating Details

Customer service
1.8 (48 reviews)
2.3 (84 reviews)
Reviewer's quote

I ordered a pair of inserts directly from Keen online and paid with Paypal. PayPal had the wrong address due to their system not accepting my address change that I thought happened. Ordered from Keen on friday, emailed 2-3 times over the weekend, called Keen on Monday talked to Thomas, Tuesday,...

Dennis

Spoke with a representative, whom was courteous and nd underingstand of my situation!She sent an email to retailer and the matter was resolved in a matter of minutes!No headaches or hassle!Thank-you:Redwing shoes and boots!I been standing behind you folks for years and continue to buy your...

John C
Value for money
1.7 (47 reviews)
2.5 (68 reviews)
Reviewer's quote

I contacted Keen customer service in the spring of 2016 because I wanted to buy a size 11 Bali sandal. They said they would notify me when they became available. They never contacted me again. Size 11 Bali sandals are not available from ANYONE, ANYWHERE even a year later! Customer service is a...

PissedConsumer1110969

I bought my Red Wings on a recommendation from my son, very expensive but I thought I would give it a try. Purchased the pair that are water proof, not water resistant, as I manage rental properties and I am not overly demanding of boots but I do get into varied conditions and wont dry feet. After...

Mark P
Price Affordability
2 (44 reviews)
2.3 (70 reviews)
Reviewer's quote

I ordered on line keen foot ware , they pulled my address from my pay pal account, which is not the shipping address , I called the very next morning and they told me nothing they can do , now I have to pay ups to reroute order . To much grief

James b

...For 6 times the price you get the same life span. No longer worth it..

Gary A

Keen Footwear and Red Wing Shoes Pros and Cons

Pros
  • Shoes are comfortable and i like the style
  • Used to like keen
  • Incredibly comfortable and versatile
  • Quality
  • Product quality
  • Boots
Cons
  • That they fell apart
  • Shoe is defective
  • Stitching pulls apart
  • Warranty
  • Customer service did not resolve the issue
  • Used to be a quality boot

Keen Footwear and Red Wing Shoes Most Positive Reviews

Top rated reviews
5

I am a long time Keen lover. They are amazing.
This is the first pair that has steered me wrong in 8 years.
The glue let...

5

Purchased soft toe when i needed steel toe boots online, My mistake. Called customer service they emailed me a return la...

Keen Footwear and Red Wing Shoes Most Critical Reviews

Lowest rated reviews
1

I purchased keen shoes that were made specifically for walking near water thru streams, etc. . I use then in the summer...

1

sold me redwing boots from a redwing store and the soles keep falling off of them. redwing instead of replacing them...

Keen Footwear and Red Wing Shoes Latest Reviews

Recent published reviews
1.4

I ordered on line keen foot ware , they pulled my address from my pay pal account, which is not the shipping address ,...

Read all 115 reviews
1

they told me that no they would not take a pair of boots back with a sole worn irregularly

Read all 191 reviews

Keen Footwear and Red Wing Shoes Products and Services

Most reviewed product and services
  • Keen Footwear Shoes (35 reviews)
  • Keen Footwear Boots (26 reviews)
  • Keen Footwear Sandals (12 reviews)
  • Red Wing Shoes Boots (84 reviews)
  • Red Wing Shoes Shoes (28 reviews)
  • Red Wing Shoes Customer Care (13 reviews)