PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ritz Crackers and Keebler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ritz Crackers
Keebler

Ritz Crackers and Keebler Overview

Total reviews
1328
323
Company responses
0
0
Issues resolved
0
2

Ritz Crackers and Keebler Consumer Ratings

Rank
176 out of 737 in Food Manufacturers category
211 out of 737 in Food Manufacturers category
Product or Service Quality
161 in category
182 in category
Value for money
171 in category
169 in category
Website
95 in category
128 in category
Customer service
112 in category
118 in category

Ritz Crackers and Keebler Rating Details

Product or Service Quality
1.7 (349 reviews)
1.5 (93 reviews)
Reviewer's quote

...Also, the color of the crackers seem lighter, and the taste isn't the same, as the product I grew up eating. And make up your mind concerning the shape. Are they supposed to be round, or oval?..

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Keebler, please quit making this lousy product! There is no reason to continue making them except to milk us consumers out of all the money you can while we keep buying them in a futile hope they will get better. Well I've now given up! After more than two years of complaining about your product,...

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Value for money
1.9 (231 reviews)
1.9 (89 reviews)
Reviewer's quote

...Wasted money and time on this crackers. Now I buy Townhouse Crackers. They don't crumble and taste pretty good..

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...EVERY box, each package within has had more crumbled, broken pieces than whole crackers! During this 'Stay at Home' time, I have become very Unhappy and DO NOT intend spending any more money on them. I got them at Ingles..

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Website
2.7 (197 reviews)
2.4 (50 reviews)
Reviewer's quote

...I finally decided to contact Ritz from the distributor's website and I am currently awaiting a response. I will be glad to update this review following a response, if any. ..

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OK, WHAT DUMB PERSON DECIDED TO CHANGE THE WONDERFUL SHORTBREAD OF PECAN SANDIES? I AM NOT USUALLY A SWEETS EATER, BUT SINCE I HAD STARTED EATING THE WONDERFUL OLD RECIPE FOR PECAN SANDIES I HAVE BEEN HOOKED. I SEE YOU CHANGED THE PACKAGING AND SAID OH THIS DOESN'T LOOK GOOD. HOW RIGHT I WAS! THE...

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Customer service
2.1 (186 reviews)
2.1 (48 reviews)
Reviewer's quote

Just spoke to Customer Service (or I should say Customer "Lack of Service" about the problem with the crackers crumbling into a lot of pieces when you take them out of the sleeve. The very rude person I spoke with told me that it is a handling problem from the store. I asked her why then has it...

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I purchased a box of the Keebler Flipsides, when I opened them there may have been 10 crackers that was not broken. This is not the first time this has happened but I thought I'd give them another chance. I think you should maybe figure out a better way to package them. Serving them to guest all in...

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Ritz Crackers and Keebler Pros and Cons

Pros
  • Old ritz
  • Still good taste
  • Old ritz crackers that held together
  • Way it was before
  • I am still waiting for an answer
  • Used to be good
Cons
  • Crackers crumble at touch
  • Crumble
  • Taste was not the same and crumbled
  • All the broken pieces
  • Quality of your products are getting worse
  • Broken

Ritz Crackers and Keebler Most Positive Reviews

Top rated reviews
5

I want to see them on the shelves of all shops again where are they ??????? Me and my family love them I would buy at le...

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5

I dislike the packaging very tacky!!

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5

Everyday I eat these crackers with peanut butter for lunch. I had persistently kept trying to buy a box (twice a...

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5

I purchase 4-8 pack Keebler Toast & Peanut Butter sandwich crackers every week. For the very first time I found some of...

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Ritz Crackers and Keebler Most Critical Reviews

Lowest rated reviews
1

I bought Ritz crackers buy one get one free just before Labor Day; a big mistake. The crackers fall to pieces when...

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1

Keebler /kellogg on Madison and 28th in grand Rapids support adultery william travis hooper and April bouwens having an...

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1

Ditto, ditto and ditto! For sometime I have been blaming my store. Thought they were buying old stuff. Ritz, your dro...

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1

Why oh why with this ever growing allergy would you choose to add peanut flour to a bunch of your products....products...

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Ritz Crackers and Keebler Latest Reviews

Recent published reviews
No votes

I hate that the newer boxes of the 8 Fresh Stacks do not have the perforated area at the bottom to allow new rolls to...

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1

I always buy the flipside crackers but lately they've been coming in all broken pieces. Your lucky if you get 10 that...

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5

Why are they not in stores anymore

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1

OK, WHAT DUMB PERSON DECIDED TO CHANGE THE WONDERFUL SHORTBREAD OF PECAN SANDIES? I AM NOT USUALLY A SWEETS EATER, BUT...

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Ritz Crackers and Keebler Products and Services

Most reviewed product and services
  • Ritz Crackers Crackers (850 reviews)
  • Ritz Crackers Original Crackers (173 reviews)
  • Ritz Crackers Fresh Stacks Crackers (28 reviews)
  • Keebler Zesta Original Saltine Crackers (53 reviews)
  • Keebler Town House Crackers (49 reviews)
  • Keebler Crackers (40 reviews)