PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keebler and Ritz Crackers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keebler
Ritz Crackers

Keebler and Ritz Crackers Overview

Total reviews 858 1688
Company responses 0 0
Issues resolved 3 2

Keebler and Ritz Crackers Consumer Ratings

Rank
295 out of 1449 in Food Manufacturers category
319 out of 1449 in Food Manufacturers category
Product or Service Quality
341 in category
323 in category
Value for money
284 in category
349 in category
Advertised vs Delivered
252 in category
276 in category
Customer service
229 in category
253 in category

Keebler and Ritz Crackers Rating Details

Product or Service Quality
1.6
(265 reviews)
1.7
(471 reviews)
Reviewer's quote

...I only wanted someone to know there was a problem with their product. I got nowhere, even after, in desperation to be heard, I turned to Twitter. The answer there also to call...

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So, I have always lived every Ritz crackers product since I was a kid. So I was actually disappointed for the very first time yesterday because I bought a bag of Ritz Crisp &Thins, Salt & Vinegar flavor which I love! Imagine my shock and horror, that not only was the whole bag unflavored (No salt...

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Value for money
2
(245 reviews)
1.8
(345 reviews)
Reviewer's quote

...maybe you will make more money with these smaller cookies. but not from me...

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...And with inflation, theyre charging us more than ever for this garbage! I want my money back. Really what I want is a damn box of the product I grew up with that I dont have to worry about it shattering into 100 little pieces on the way from the package to my mouth. Make this right..

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Advertised vs Delivered
2
(160 reviews)
1.8
(245 reviews)
Reviewer's quote

New recipe of Keebler Vienna Fingers is terrible, bland and disappointing. Previously they were perfect with coffee or just as a snack.

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All packages, no matter what the flavor, should have what is advertised on the package. I would appreciate your looking into this and replying to me as to how your company will better control this problem and what you can do to make me satisfied and bring me back as a loyal customer which I have...

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Customer service
2.2
(151 reviews)
2.1
(269 reviews)
Reviewer's quote

...I did not ask for a coupon, but why say they are sending one? Quality of customer service same as change in cookies..

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Just spoke to Customer Service (or I should say Customer "Lack of Service" about the problem with the crackers crumbling into a lot of pieces when you take them out of the sleeve. The very rude person I spoke with told me that it is a handling problem from the store. I asked her why then has it...

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Keebler and Ritz Crackers Pros and Cons

Pros
  • Used to be good
  • Way it was before
  • Never had a problem with this company before
  • Old ritz
  • Old ritz crackers that held together
  • Taste
Cons
  • Broken
  • Quality of your products are getting worse
  • All broke up
  • Crackers crumble at touch
  • Crumble
  • Crumbles

Keebler and Ritz Crackers Most Positive Reviews

Top rated reviews
5

Im really not trying to complain but I bought a giant box of these because there my absolute favorite but I found this...

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5

So, I have always lived every Ritz crackers product since I was a kid. So I was actually disappointed for the very...

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5

I have loved Keebler Vienna Finger cookies for many years. But today I was so disappointed when I opened a package...

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5

My husband & I grow various pepper plants & make homemade Pepper Jam, which we sell at Craft Shows & Farmer'...

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Keebler and Ritz Crackers Most Critical Reviews

Lowest rated reviews
1

I have been buying Zesta SALTines for many many years but lately I have noticed that there is very little if any salt...

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1

seems like every box I buy no matter what store the crackers fall apart as you take them out of the package. And it...

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1

I love pecan sandies..but my latest package the cookies were noticeably smallerand the taste not the melt in your mouth...

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1

Ditto, ditto and ditto! For sometime I have been blaming my store. Thought they were buying old stuff. Ritz, your dro...

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Keebler and Ritz Crackers Latest Reviews

Recent published reviews
No votes

The deluxe chip with coconut is my favorite cookie. That cookie is my go-to, a reward for myself when I get my workout...

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2

Ok Ritz, I have been using boxes, boxes and boxes every year for 30+ years. Recently something has changed. I put it on...

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No votes

They company discontinued the pizzarias Out the store . These chip come out in 90s and they best pizza chip

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1

lol you ever notice how you buy a family size pack of ritz and they fall apart. That aint no accident. They offset the...

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