PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kearny Mattress Outlet and Rooms To Go as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kearny Mattress Outlet
Rooms To Go

Kearny Mattress Outlet and Rooms To Go Overview

Total reviews
1
2324
Company responses
0
0
Issues resolved
0
15

Kearny Mattress Outlet and Rooms To Go Consumer Ratings

Rank
114 out of 206 in Bed and Bath category
285 out of 1478 in Furniture and Decor category
Customer service
No votes
237 in category
Product or Service Quality
No votes
269 in category
Reliability
No votes
217 in category
Exchange, Refund and Cancellation Policy
No votes
215 in category

Kearny Mattress Outlet and Rooms To Go Rating Details

Customer service
No votes
1.4 (765 reviews)
Reviewer's quote

No items

...You do not care about your customers or customer service..

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Product or Service Quality
No votes
1.5 (669 reviews)
Reviewer's quote

No items

I have a poorly made Sophia Vergara dresser and very poor quality, peeling, cracking, and flat "leather" sofa that I am absolutely LIVID about! I live alone and my sofa is hardly sat on; it looks AWFUL and apparently on the rare occasion that it is sat on, it only makes the problem worse. I've had...

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Reliability
No votes
1.4 (642 reviews)
Reviewer's quote

No items

Waterford Lakes in Orlando store. Very rude Sales man. Avoid this store they don't care about what you need just about making a sale and what benefit them.

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Exchange, Refund and Cancellation Policy
No votes
1.4 (633 reviews)
Reviewer's quote

No items

...Then Michael refused to send me an email confirming he put cancelation and full refund request in , refused to call back to confirm as well. This was ridiculous. Note: Yesterday their servers crashed & I called from 7:30 AM until 2pm trying to confirm internet sales and get an order #...

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Kearny Mattress Outlet and Rooms To Go Pros and Cons

Pros
No votes
  • Sales representative
  • Good price
  • Friendly sales person
Cons
No votes
  • Horrible customer service
  • Business ethics
  • Unprofessional customer service

Kearny Mattress Outlet and Rooms To Go Most Positive Reviews

Top rated reviews
No votes
5

We purchased a dining room set over 1000 dollars. When we got our chairs they were covered with black stuff. The chairs...

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No votes
5

I went to the Rooms To Go outlet store in Gainesville,Fla today. I have to say great store and great customer service....

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Kearny Mattress Outlet and Rooms To Go Most Critical Reviews

Lowest rated reviews
No votes
1

After 2 defective mattresses we asked for a refund, but due to their policy they said no refunds. They wanted us to...

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No votes
1

they should deliver my mattress weeks ago its ben *** dealing with them . i have waited all day lone for them and no...

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Kearny Mattress Outlet and Rooms To Go Latest Reviews

Recent published reviews
No votes
1.3

Waterford Lakes in Orlando store. Very rude Sales man. Avoid this store they don't care about what you need just about...

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No votes
1

In March 2020 I bought from Rooms to Go a 6 piece sectional. It was promoted as "TOP GRAIN LEATHER". With tax and the in...

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Kearny Mattress Outlet and Rooms To Go Products and Services

Most reviewed product and services
No votes
  • Rooms To Go Customer Care (172 reviews)
  • Rooms To Go Warranty (150 reviews)
  • Rooms To Go Repair (47 reviews)