Zales vs Kay Jewelers
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zales and Kay Jewelers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Zales and Kay Jewelers Overview
Total reviews | 560 | 1196 |
Company responses | 0 | 0 |
Issues resolved | 4 | 4 |
Zales and Kay Jewelers Consumer Ratings
Zales and Kay Jewelers Rating Details
Zales and Kay Jewelers Pros and Cons
- No pros
- Store staff seemed sorry even while refusing to honor price
- Staff at the store were very nice
- Pretty jewelry
- Nice selction
- Used to treat me the same if i spent 0 or 2000 dollars
- Customer service
- No solution
- Service and delivery of product
- Careless customer care
- False guarantee
- Customer service
Zales and Kay Jewelers Most Positive Reviews
Black diamond in the rough for sale 3 to 4 lbs in gem state it is a o e of a kind putting the enigma to share I li e in...
It has been over a year since I ordered my wedding band and ring. We ordered from Janice at Partridge Creek, Clinton Twp...
I know how freaked out I got when I stumbled upon all of the negative reviews about Zales AFTER I had already ordered my...
Just helped me with my bill by giving me a n extension and a payment plan so I can pay it and make my credit good
Zales and Kay Jewelers Most Critical Reviews
my boyfriend ordered me a promise ring online at Zales. The ring is beautiful and means a lot to me but it is to big. So...
I will never purchase anything from Kay Jewelers again and as a matter of fact I will never go back in their store....
My fiance bought me a promise ring back in 2012. In 2014 the band broke. When he bought the ring he was told he could...
I went into Kays Jewelers to see about a customized band for my wedding rings for my 30th anniversary. I got the run...
Zales and Kay Jewelers Latest Reviews
Customer complaint on store in Kennewick WA. 1/27/24, I had taken my 2 rings in to be checked and sent off for rhodium...
I was placed on the hardship program and was told to pay $85.00 for 12 months and the late fees will be dismissed....
My wedding ring is purchased at Zale's In Temple Texas. We purchased the lifetime protection plan. A couple weeks ago I...
I tried to purchase this item, Heart-Shaped Lab-Created Ruby & White Lab-Created Sapphire Gift Set Sterling Silver...
Kay jewlers in rego park ny are total skumbags!!!!
Product or Service Quality
Sucked very poor!!!!
How would you compare Zales vs Kay Jewelers?
Zales is better
Product or Service Quality
Zales is better
I have something else to compare
That's all
These stores are the same. They're owned by the SAME company - Signet Jewelers with subsidiaries of Sterling and Zale Corporation.
The problem is their credit card servicing through Comenity. It is a predatory credit card servicing center that uses tactics across all their associates to make sure you fail at paying off your promotional balances, which all of these stores highly tout.
Product or Service Quality
These stores are the same. They're owned by the SAME company - Signet Jewelers.
They pretty much all sell the same items.
I have something else to compare
These stores are all part of Signet and ALSO serviced by COMENITY bank, so buyer beware.
DO NOT DO BUSINESS WITH ANY SIGNET HELD COMPANY THROUGH THEIR CREDIT SERVICES UNTIL THEY SWITCH TO MORE CONSUMER FRIENDLY AND FAIR CREDIT CARD SERVICING:
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Human resources better read my story cause a lawsuit will follow
Product or Service Quality
Skumbags!!!!!!