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Zales
Kay Jewelers

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Zales

Zales

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 382 TOTAL REVIEWS
Rank
192 out of 1152
in Jewelry and Accessories category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    73
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    05:44
  • ISSUES RESOLVED
    21%
Top Products and Services
1.7
157 reviews
1.5
43 reviews
1.6
13 reviews
Kay Jewelers

Kay Jewelers

1.7
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 863 TOTAL REVIEWS
Rank
164 out of 1152
in Jewelry and Accessories category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    920
  • SUCCESSFUL
    49%
  • AVG CALL DURATION
    04:49
  • ISSUES RESOLVED
    14%
Top Products and Services
1.8
120 reviews
1.9
55 reviews
1.5
43 reviews

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