Kay Jewelers vs Zales
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kay Jewelers and Zales as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Kay Jewelers and Zales Overview
Total reviews | 1196 | 560 |
Company responses | 0 | 0 |
Issues resolved | 4 | 4 |
Kay Jewelers and Zales Consumer Ratings
Kay Jewelers and Zales Rating Details
Kay Jewelers and Zales Pros and Cons
- Pretty jewelry
- Nice selction
- Used to treat me the same if i spent 0 or 2000 dollars
- No pros
- Store staff seemed sorry even while refusing to honor price
- Staff at the store were very nice
- Careless customer care
- False guarantee
- Customer service
- Customer service
- No solution
- Service and delivery of product
Kay Jewelers and Zales Most Positive Reviews
It has been over a year since I ordered my wedding band and ring. We ordered from Janice at Partridge Creek, Clinton Twp...
Black diamond in the rough for sale 3 to 4 lbs in gem state it is a o e of a kind putting the enigma to share I li e in...
Just helped me with my bill by giving me a n extension and a payment plan so I can pay it and make my credit good
I know how freaked out I got when I stumbled upon all of the negative reviews about Zales AFTER I had already ordered my...
Kay Jewelers and Zales Most Critical Reviews
I will never purchase anything from Kay Jewelers again and as a matter of fact I will never go back in their store....
my boyfriend ordered me a promise ring online at Zales. The ring is beautiful and means a lot to me but it is to big. So...
I went into Kays Jewelers to see about a customized band for my wedding rings for my 30th anniversary. I got the run...
My fiance bought me a promise ring back in 2012. In 2014 the band broke. When he bought the ring he was told he could...
Kay Jewelers and Zales Latest Reviews
I was placed on the hardship program and was told to pay $85.00 for 12 months and the late fees will be dismissed....
Customer complaint on store in Kennewick WA. 1/27/24, I had taken my 2 rings in to be checked and sent off for rhodium...
I tried to purchase this item, Heart-Shaped Lab-Created Ruby & White Lab-Created Sapphire Gift Set Sterling Silver...
My wedding ring is purchased at Zale's In Temple Texas. We purchased the lifetime protection plan. A couple weeks ago I...
Kay jewlers in rego park ny are total skumbags!!!!
Product or Service Quality
Sucked very poor!!!!
How would you compare Kay Jewelers vs Zales?
Zales is better
Product or Service Quality
Zales is better
I have something else to compare
That's all
These stores are the same. They're owned by the SAME company - Signet Jewelers with subsidiaries of Sterling and Zale Corporation.
The problem is their credit card servicing through Comenity. It is a predatory credit card servicing center that uses tactics across all their associates to make sure you fail at paying off your promotional balances, which all of these stores highly tout.
Product or Service Quality
These stores are the same. They're owned by the SAME company - Signet Jewelers.
They pretty much all sell the same items.
I have something else to compare
These stores are all part of Signet and ALSO serviced by COMENITY bank, so buyer beware.
DO NOT DO BUSINESS WITH ANY SIGNET HELD COMPANY THROUGH THEIR CREDIT SERVICES UNTIL THEY SWITCH TO MORE CONSUMER FRIENDLY AND FAIR CREDIT CARD SERVICING:
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Human resources better read my story cause a lawsuit will follow
Product or Service Quality
Skumbags!!!!!!