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The Bradford Exchange
Kay Jewelers

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

The Bradford Exchange

The Bradford Exchange

2.0
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1059 TOTAL REVIEWS
Rank
108 out of 1154
in Jewelry and Accessories category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    2837
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    03:47
  • ISSUES RESOLVED
    30%
Top Products and Services
1.9
164 reviews
2.3
123 reviews
2.6
107 reviews
Kay Jewelers

Kay Jewelers

1.7
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 870 TOTAL REVIEWS
Rank
165 out of 1154
in Jewelry and Accessories category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    947
  • SUCCESSFUL
    48%
  • AVG CALL DURATION
    04:49
  • ISSUES RESOLVED
    14%
Top Products and Services
1.8
120 reviews
1.9
55 reviews
1.5
43 reviews

How would you compare The Bradford Exchange vs Kay Jewelers?

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Anonymous
#1731355
Customer service
They both have very low reviews. Wish I had checked Bradford out before I bought. Would not have purchased anything

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