Kay Jewelers vs The Bradford Exchange

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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 596 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5

Products by Kay Jewelers

No items

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The Bradford Exchange

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 541 TOTAL REVIEWS
  • $34.7K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Product 4
  • Checks 1
  • Product offer 1

Customers don't like

  • Customer service attitude18
  • Given the runaround18
  • Customer service follow up14
  • Failure to honor guarantee10
  • Customer service9

Products by The Bradford Exchange

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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