Start a new comparison
Delete

Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 609 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Idea of a custom ring 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care13
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing4
Delete

The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 569 TOTAL REVIEWS
  • $35.5K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Product 5
  • Item i ordered 1
  • Product offer 1

Customers don't like

  • Given the runaround18
  • Customer service attitude17
  • Customer service follow up14
  • Failure to honor guarantee10
  • Customer service9
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.