Start a new comparison
Delete

Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 629 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Several locations in salt lake valley 1
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care12
  • False guarantee7
  • Defective jewelry2
  • Refusal to refund2
  • Poor customer services skills2
Delete

The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 649 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Product 5
  • Product offer 1
  • Quality 1
  • Ring 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude9
  • Customer service follow up8
  • Customer service6
  • Failure to honor guarantee6
  • Given the runaround5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion