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Superjeweler

Luxury / Jewelry
Has verified representatives
  • 3 ISSUES RESOLVED
  • 2 COMPANY RESPONSES
  • 112 TOTAL REVIEWS
  • $22.2K CLAIMED LOSSES
  • $570 AVERAGE LOSS
2.9
Website
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • People 2
  • Warranty 1
  • Telephone service with elizabeth 1
  • Shipping 1
  • Service 1

Customers don't like

  • Quality5
  • Service2
  • Way this company handles its business1
  • Trashy diamonds1
  • Product1
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 641 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Website
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1
  • Theresa was very attententive as always 1

Customers don't like

  • Careless customer care13
  • False guarantee7
  • Refusal to refund2
  • Poor customer services skills2
  • Defective jewelry2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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