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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 635 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Theresa was very attententive as always 1
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care12
  • False guarantee7
  • Defective jewelry2
  • Refusal to refund2
  • Poor customer services skills2
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Primestyle

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $37.5K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
4.3
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pricing is affordable for quality 4
  • Pricing 3
  • Really impressed 3
  • Good initial selection - site easy to navigate 2
  • Idea of getting a great deal 2

Customers don't like

  • Did not size the ring after i asked1
  • Have them checked1
  • Low quality and advertise as high quality at low cost1
  • Product1
  • Sizing could be us or them1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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