Kay Jewelers vs Otticanet

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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 598 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5

Products by Kay Jewelers

No items

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Otticanet

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $338 AVERAGE LOSS
2.9
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Quick shipping 5
  • Fair price 2
  • Transparency 2
  • Quick delivery 1
  • Responsive customer service 1

Customers don't like

  • Nondisclosure of taxes and customs cost5
  • Return policy2
  • Collections calls 8 mos later1
  • Why my order has been blocked twice1
  • Fake1

Products by Otticanet

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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