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Kay Jewelers

Jewelry and Accessories
  • 0 ISSUES RESOLVED
  • 705 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Best services 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care13
  • False guarantee8
  • Unprofessional employees3
  • Poor customer services skills3
  • Customer service3
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Otticanet

Jewelry and Accessories
  • 1 ISSUES RESOLVED
  • 97 TOTAL REVIEWS
  • $5.4K CLAIMED LOSSES
  • $283 AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Quick shipping 5
  • Transparency 2
  • Fair price 2
  • Responsive customer service 1
  • Quick delivery 1

Customers don't like

  • Return policy2
  • Nondisclosure of taxes and customs cost2
  • Why my order has been blocked twice1
  • Paying for shipping when shipping is advertised as free1
  • Paying for duties when it is advertised as tax free guaranteed1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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