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Kay Jewelers

Jewelry and Accessories
  • 0 ISSUES RESOLVED
  • 703 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Best services 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care13
  • False guarantee8
  • Unprofessional employees3
  • Poor customer services skills3
  • Customer service3
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Mynamenecklace

Jewelry and Accessories
  • 6 ISSUES RESOLVED
  • 418 TOTAL REVIEWS
  • $27.8K CLAIMED LOSSES
  • $234 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Look of the necklace 2
  • How good they were at conning people 2
  • Customer service 2
  • Quick response 1
  • No one to speak to 1

Customers don't like

  • Difficult to contact8
  • Customer service8
  • Their quality7
  • Delivery has not arrived7
  • Quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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