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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 630 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Several locations in salt lake valley 1
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care12
  • False guarantee7
  • Defective jewelry2
  • Refusal to refund2
  • Poor customer services skills2
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Mynamenecklace

Luxury / Jewelry
  • 5 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $10.3K CLAIMED LOSSES
  • $105 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • How good they were at conning people 2
  • Customer service 2
  • Look of their items 1
  • Quick response 1
  • No one to speak to 1

Customers don't like

  • Difficult to contact7
  • Their quality7
  • Delivery has not arrived6
  • Quality4
  • No gifts delivered as yet - still waiting3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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