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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 621 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Products 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1
  • Several locations in salt lake valley 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5
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Mynamenecklace

Luxury / Jewelry
  • 5 ISSUES RESOLVED
  • 329 TOTAL REVIEWS
  • $9.6K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • How good they were at conning people 2
  • Customer service 2
  • Nothing junk 1
  • Worst 1
  • Quick response 1

Customers don't like

  • No response from customer service14
  • Difficult to contact13
  • Delivery has not arrived11
  • Their quality8
  • Quality7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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