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Kay Jewelers

Jewelry and Accessories
  • 0 ISSUES RESOLVED
  • 705 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Best services 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care13
  • False guarantee8
  • Unprofessional employees3
  • Poor customer services skills3
  • Customer service3
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Movado

Jewelry and Accessories
  • 2 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Tbt 1
  • Syling on all four timepieces ive purchased is fantastic 1
  • I like the hardware 1
  • Design 1
  • Black and purple band for movado bold mb 01 1 29 6003 1

Customers don't like

  • Terrible customer service7
  • Quality4
  • Warranty repair service2
  • Repeated issues on similar watches indicating a lack of quality1
  • Customer service lacks records of previous repairs1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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