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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1
  • Theresa was very attententive as always 1

Customers don't like

  • Careless customer care13
  • False guarantee7
  • Refusal to refund2
  • Poor customer services skills2
  • Defective jewelry2
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Movado

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $12.6K CLAIMED LOSSES
  • $899 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • I like the hardware 1
  • Design 1
  • Black and purple band for movado bold mb 01 1 29 6003 1

Customers don't like

  • Quality3
  • Warranty repair service2
  • Customer service hung up on me every time i called1
  • Also purchased a movado valor and bold watch for wife1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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