Kay Jewelers vs Michael Kors

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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 599 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5

Products by Kay Jewelers

No items

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Michael Kors

Shopping
  • 1 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $281 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Design 8
  • Bags 3
  • Love his shoes and purses 2
  • Product 2
  • Overall i like michael kors 2

Customers don't like

  • Very poor customer service15
  • Customer service14
  • Quality9
  • Poor customer service7
  • Attitude and dishonesty6

Products by Michael Kors

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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