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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 646 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1
  • Theresa was very attententive as always 1

Customers don't like

  • Careless customer care13
  • False guarantee7
  • Refusal to refund2
  • Poor customer services skills2
  • Defective jewelry2
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Lowes

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 3377 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Product 10
  • Price 6
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received32
  • Customer service24
  • Service11
  • Lack of response9
  • Lack of communication5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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