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Kay Jewelers

Jewelry and Accessories
  • 0 ISSUES RESOLVED
  • 682 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Best services 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care13
  • False guarantee8
  • Unprofessional employees3
  • Poor customer services skills3
  • Customer service3
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Liquidation Channel

Jewelry and Accessories
  • 0 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $17.5K CLAIMED LOSSES
  • $699 AVERAGE LOSS
3.1
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Variety of products 10
  • Variety 6
  • Price 5
  • What it looked like on tv 3
  • Nice customer service people 3

Customers don't like

  • What it actually was when received3
  • Lack of solving the problems3
  • Stealing your money2
  • Shipping charges2
  • Poor workmanship2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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