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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 634 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Several locations in salt lake valley 1
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care12
  • False guarantee7
  • Defective jewelry2
  • Refusal to refund2
  • Poor customer services skills2
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Liquidation Channel

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $415 AVERAGE LOSS
3.1
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Variety of products 10
  • Variety 6
  • Price 5
  • Nice customer service people 3
  • What it looked like on tv 3

Customers don't like

  • What it actually was when received3
  • Lack of solving the problems3
  • Not caring2
  • Shipping charges2
  • Poor workmanship2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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