Kay Jewelers vs Le Vian

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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 599 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5

Products by Kay Jewelers

No items

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Le Vian

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $26.6K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Loved the ring 4
  • Beautiful products but poor quality 2
  • Chocolate diamonds made the aquamarine stand out 1
  • Style of ring 1
  • I like the color of the band and the style 1

Customers don't like

  • Quality and warranty7
  • Bad design diamonds fall out center sto e cracked2
  • Quality or issues resolution2
  • Very poor quality2
  • Poor workmanship the diamonds fall out of ring1

Products by Le Vian

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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