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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1
  • Theresa was very attententive as always 1

Customers don't like

  • Careless customer care13
  • False guarantee7
  • Refusal to refund2
  • Poor customer services skills2
  • Defective jewelry2
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Le Vian

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Loved the ring 5
  • Style of ring 2
  • I like the color of the band and the style 1
  • I like stefanie every time i have to return my rings 1
  • Chocolate diamonds made the aquamarine stand out 1

Customers don't like

  • Quality and warranty2
  • Quality or issues resolution1
  • Levian sales tactics1
  • Customer service at jared1
  • Bad design diamonds fall out center sto e cracked1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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