PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kawasaki and Polaris Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kawasaki
Polaris Industries

Kawasaki and Polaris Industries Overview

Total reviews
49
73
Company responses
0
0
Issues resolved
1
1

Polaris Industries was first mentioned on PissedConsumer on Aug 2, 2011 and since then this brand received 73 reviews. It is 24 reviews more than Kawasaki received since Feb 27, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Kawasaki customer support team than with Polaris Industries customer service.

Kawasaki and Polaris Industries Consumer Ratings

Rank
32 out of 231 in Motorcycles and ATVs category
29 out of 231 in Motorcycles and ATVs category
Product or Service Quality
20 in category
23 in category
Warranty
12 in category
18 in category
Value for money
14 in category
25 in category

According to consumer ratings and reviews, Polaris Industries ranks 3 points higher in the Motorcycles and ATVs category than Kawasaki. People gave Kawasaki 1.6 stars for Product or Service Quality criterion in Motorcycles and ATVs category and it is 30 points higher than the worst rated brand in this category. At the same time, Polaris Industries was rated 1.4 stars for Product or Service Quality criterion in this category and it is 27 points higher than the worst rated brand in this category. If we look at Warranty criterion, than we see that Kawasaki has a higher rating than Polaris Industries. Regarding Value for money criterion, consumers gave Kawasaki 2 stars and it is 72% greater than other in category. Polaris Industries however was rated 1.5 stars and it is 48% worse than other in category.

Kawasaki and Polaris Industries Rating Details

Product or Service Quality
1.6 (11 reviews)
1.4 (42 reviews)
Reviewer's quote

...Your product is no better than the warranty and your word. I will never purchase a Kawasaki product again!..

Derica

This occurred just a few months after the service at the dealership. The air filter disintegrated and part of the filter was sucked into the engine and caused catastrophic engine failure. Long story short, POLARIS industries would not honor their warranty and placed the blame on me for not checking...

Eban
Warranty
1.8 (10 reviews)
1.4 (34 reviews)
Reviewer's quote

Kawasaki has not fix for this issue as it should be a warranty item. Well it is not and they will not fix the issue either. I was told to put a small slice in the vent tube and that would fix the issue but that is not a fix, and it will probably void the warranty for when I can use the machine...

Rodney

...This dealership was rude and informed me it wasn't warranty covered because it was my fault. I hadn't dealt with this local dealership because of how awful they generally are. I left there and took it back to Lexington (please keep in mind this is 115 miles from where I live)...

Karen C
Value for money
2 (8 reviews)
1.5 (31 reviews)
Reviewer's quote

...Kawasaki could do for me was a seat cowl and $100, as my riding buddies say I should of bought a Yamaha/Suzuki/Honda or a Ducati, never again will I wast my money on a Kawasaki after this experience. Don't be like me if you want to invest into a motorcycle invest your money into a another name brand bike, I've heard they'll go out of their way to guarantee customer...

Don M

...I'm sorry but everyone knows that the mark up value on the roof is over half, which in essence means I'm giving Polaris even more money after being sold a defective razor. By this time I'm so upset and I ask to speak to someone above him. He hatefully informed me I could only speak with him...

Karen C

Kawasaki and Polaris Industries Pros and Cons

Pros
  • When it did work
  • Staff personel
  • Was a name i recogni
  • Dealership
  • Looks good on paper
  • Dsp punta gorda rocks
Cons
  • Product
  • Parts selection
  • Kawasaki 300 ultra jet ski
  • Poor customer service
  • Polaris quality
  • No offer to completely replace defective vehicle

Kawasaki and Polaris Industries Most Positive Reviews

Top rated reviews
3.9

I bought a 2018 Mule sx 4x4 xc se to use in northern wi. to plow the driveway, things were great until it got below 10 d...

5

Just a quick note that I traveled @ 61 & 1/2 years of age 1702 miles back from my dealer in Florida to Maine. If there...

Kawasaki and Polaris Industries Most Critical Reviews

Lowest rated reviews
1

Kawasaki FX921V, head gasket failure on Toro Zmaster mower in 600 hours. Motors are junk, in 2700 hours we have put 3...

1

Bought a 2015 ranger 570 in jan.2015..
Paid cash for april delivery.Called dealer 1 week and told them exactly what time...

Kawasaki and Polaris Industries Latest Reviews

Recent published reviews
1

Bought a Husqvarna Zero Turn mower for $4,000. In 11 months and 50 hrs operation the engine "ingested dust through air...

Read all 49 reviews
1.5

Bought a brand new 2016 polaris sportsman 570 EPS with the 5 year extended warranty. Not being an avid quadding...

Read all 73 reviews

Kawasaki and Polaris Industries Products and Services

Most reviewed product and services
  • Kawasaki Atv (4 reviews)
  • Kawasaki Lawn Mower Engine (2 reviews)
  • 2017 Kawasaki Ninja Zx-10R Motorcycle (1 review)
  • Polaris Industries Atv (8 reviews)
  • Polaris Industries Ranger Xp1000 Utility Vehicle (6 reviews)
  • Polaris Industries Ranger Xp900 Utility Vehicle (6 reviews)